Customer Service Medical

Lynne Morris*** Roosevelt Street Gary, Indiana 464**-***-***-*** ©219-***-****®

Email: abi9qd@r.postjobfree.com

CAREER OBJECT I VE:

Highly self-motivated goal oriented professional committed to pursuing long-term healthcare

career that will utilize Medical Assisting, Phlebotomy, Administrative skills and knowledge,

career stability and positive impact for growth.

T EC H N ICAL SU M MARY:

• • •

Vital Signs Sterilization Front Office

Procedures Procedures

• • •

Vaccinations/Injection Suture Removal Microsoft

s Office/EMRs

• • •

Phlebotomy/Capillary Assist in Minor Scheduling

Skills Surgery Appointments

• • •

Instilling Medications Medical/Surgical Medical

Asepsis Billing/Coding

• • •

Specimen Processing EKGs Records Management

• • •

Preparing Exam OSHA/HIPAA Accounts Receivable

Rooms Training

• • •

Patient Education Spirometry Training Customer Service

• • •

Behavior Supply Handling Patient

Modifications Inventory/Ordering Disabilities

• • •

Intake Procedures Managing Monthly Insurance Summiting

Reports

ED UCAT ION:

Kaplan College, Merrillville, Indiana 2009-2010

Medical Assistant/ Phlebotomy, GPA 3.0

Indiana Technical State College, Gary, Indiana 1995-1995

Phlebotomy Technician, GPA 3.0

PROFESSIONAL EXPER I NCE:

Internal Medicine Center [private physician office] Griffith, Indiana 7/2010-8/2010

Medical Assistant; Medical asepsis, assist in office procedures, specimen processing, EKG’s

[Externship]

Dungarvin Inc,[developmental disadvantage] Merrillville, Indiana 2007-2008

Program Counselor/Team Leader, Supervise client physical, mental and emotional behaviors

Gary Community Health Center [private physician office] Gary Indiana 2004-2006

Intake Coordinator, primary receptionist, medical records, scheduling, verify eligibility status

C ER I F ICAT IONS/AWARDS:

American Heart Association, CPR Certification 2010-2012

Kaplan Graduate 8/2010

Kaplan College Attendance Awards and Kaplan College Honor Roll Awards 2009-2010

Dear H i r ing Managers,

Per your classified advertisement, on Careerbuilder.com on October 11, 2010, for a Medical

receptionist. I submit my resume for your review.

I believe my background, detailed on the attached resume provides a solid foundation for

success in this position, with your company. In regards to patient interaction I stand out

d ue to proper management and interspersona l relationship skills. The checking patients in

w ith satisfied co - pay, checking out patients with future appointments. Able to multi task

monitor waiting area and answering phones and perform general office procedures.

Demonstrating experience that shows I am the type of employee that produce, motivate,

support and present a positive team player to this medical facility.

Should you need additional information or wish to set up an interview, I am best reached on

my cellular telephone number of: 219-***-**** between the hours of 11a.m. and 3 p.m.

Thank you for your t ime, attention and consideration of my resume. I look forward to a face

to face interview. I await speaking with you and how I can best contribute to the daily

operations of (name of business).

Sincerely,

L ynne L. Mor r is

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