Customer Service Human Resources

Karen McKinon

*** ***** ******** ****** #***, Alexandria, VA 22304

571-***-**** - 571-***-**** - abi9om@r.postjobfree.com

Objective

To obtain a creative position that utilizes my strong interpersonal, leadership, and technical skills.

Interpersonal Skills

• Served as primary point of contact for management, department heads, and staff in the

administrative departments

• Facilitated employment recruiting and selection processes

• Designated to handle customer complaints and requests

• Ability to deal with diverse individuals and groups

Leadership Skills:

• Trained and supervised up to 30 employees, effective team leader who is comfortable leading

or collaborating

• Keen intuition and strong interpersonal and communication skills

• Interpreted and implemented policy and procedures, federal, state, and local laws and

regulations; insured compliance with legal and regulatory requirements

• Designed and implemented plans to enhance organization effectiveness

Technical Skills:

• Ability to use Microsoft Word, Excel, PowerPoint and digital scanners

• Mastered the operation of radio and television production equipment and master controls

• Adept at using various digital cameras and photography equipment

• Finger printer on Live Scan and ink procedures

Professional Experience

U. S. Census (1/2009-7/2010) Alexandria, VA

Successfully spearheaded local census office staffing and team leader for new hire actions

Adecco Temporary Service (2004 – 2007) Alexandria, VA

Held various customer service, clerical/administrative, and human resources position for a variety of

employers including retail, higher education, law firms, investment firms, health care, and

government- affiliated agencies.

Platt College (2001 – 2003) Ontario, CA

While attending college, worked in financial aid office. Assist in preparing detailed reports, compiling

information, concerning financial aid programs

Photographer (1997-2001) Riverside, CA

Employed as freelance and staff photographer.

U.S. Federal Government – Department of Defense (1977-1997)

Advanced through a series of progressively responsible radio and television production positions

based on skills and performance.

• Audio Visual Production Specialist (1994-1997) Riverside, CA

• TV Editor (1987-1994) Sun Valley, CA

• Radio Production Specialist (1977-1987) Rosslyn, VA

Karen McKinon

Education

and Certification

Platt College, Ontario, CA

Associate of Arts Degree - Graphic Design

Multimedia Certificate

Certified Society of Broadcast Engineers Television Operator

Awards and Accomplishments

• Armed Forces Radio and Television Service, Civilian employee of the Year for outstanding

contributions to the community.

• Editor for “Common Bonds,” received Arts and Entertainment Award and Grinnell-Iowa Peace

Award.

• Nominated for the Distinguished Public Service Award.

• Orchestrated and produced worldly exalted, instrumental music for system identifications

• Event Planner for Equal Employment Opportunity programs; coordinated and planned special

events in observance of cultural diversity holidays.

• Process Action Leader, researched and developed extensive new procedures for expanding

and improving the acquisition, creation, and distribution of television industry promotional

material - cost savings $133,000 per year

References provided upon request

Contact this candidate