Human Resources Manager

Alisa S. Pugh

(*** Castlemaine Court, Birmingham, AL 35226 (Phone: 334/315-1316

Summary of Qualifications

0. Passionate about Human Resources and Training and their contribution to

organizational success by providing a strategic advantage over the

competition.

1. Over 9 years of progressive Human Resources experience with proven

leadership, effective communication and superb problem solving skills.

2. Excellent computer skills: Microsoft Word, Excel, PowerPoint, &

Outlook; SAP HR, Payroll, P&L, AP/AR Modules; Great Plains AP and

Payroll.

Professional Experience

Human Resources Competencies:

0. Recruiting/Employment: Improved attraction/selection/retention process

through creative advertising, referral program, phone screening and

background checks, pre-employment testing, position profiles, and

orientation program. Increased strength and development of staff

resulting in organizational growth, a reduction in turnover, and

reduction of cost per hire. Recruiting of all classes (I.T.,

Physicians, Nurses, Management (lower level to upper level),

Production, Finance, Accounting, Engineering, Purchasing, Quality,

Sales, Maintenance, Education, Training, Accounts Receivable, Accounts

Payable, HR, all the way down to warehouse workers and forklift

drivers.

1. Compensation/Benefits: Developed reward/incentive programs;

coordinated multi-rater assessments; Negotiated benefits coverage that

was externally competitive and internally equitable. Early stages of

implementing a wellness program to reduce future risk and promote

healthy lifestyles for our employees. Strategically aligned corporate,

division and individual goals with the development of a results

oriented performance management process that aligned the salary bonuses

with hourly performance.

2. Employee Relations: Consult and advise management with employment law

matters, effectively communicate between management and hourly

workforce and equitably enforce policies & procedures while conforming

to state and federal regulations. Minimized EEOC/FLSA complaints by

researching and providing accurate information to managers and hourly

employees.

3. Training & Development: Assist and direct management with needs

assessment and developmental opportunities. Conduct in-house training

on company policies/procedures, harassment, leadership and all topics

in safety. Worked with the American Red Cross to train ALL employees

in CPR and AED certification. Coordinated forklift driver training and

required updates. Instrumental in linking culture, performance, safety,

quality, development, and rewards to increase productivity. Will

complete Kaizen Team Leader Certification in Spring of 2009.

My teaching and training experience in manufacturing led me to part-time

instructor positions at two adult education facilities in addition to my

full-time job.

Courses Taught: Business Communication, Professional Writing, Basic Math,

Team Building, Quality, Safety, Just-in-Time and Lean Manufacturing and

Small Business Management.

4.

5. Policies & Procedures: Developed administrative policies and

procedures to standardize and fairly govern work processes. Researched

OSHA database and developed safety policies based on company needs.

6. Safety: In current position, successful in reducing worker's

compensation costs from an average of $90,000 per year (prior to my

arrival) to $323 for 2008. Received honors certificate from Work Comp

insurer.

Manager: Manpower Planning and Onboarding

Virginia College Online Division, Birmingham, AL 10/09-

Present

? Forecast manpower and equipment needs for Birmingham and Tampa

locations.

? Post job positions as required by policy.

? Maintain job posting board for both internal and external employees.

? Review resumes and applications for departmental fit.

? Pre-screen all applicants prior to submitting to department.

? Provide guidance to managers on interviewing skills and questions.

? Perform and participate in behavioral interviewing panels.

? Assure completion of all pre-employment information including education

verification,

background checks for criminal and credit history as position

requires, and obtains

at least two professional references for each viable candidate.

? Present at least three candidates for managers to review for each

position.

? Monitor EEOC guidelines and determine specific needs by department

based on

current staff demographics.

? Meet with managers to discuss weaknesses in departments to determine

specific

skillsets needed for replacements.

? Responsible for onboarding and orientation of all new hires.

? Maintain performance management system for over 400 employees.

HR/Training Director

JF Day and Company, Birmingham, AL 1/08-LAYOFF-6/27/09

? Served as contact/resource for all Human Resource related matters.

? Developed policies and procedures and maintain compliance from all

employees.

? Provided guidance and consultation regarding policies, procedures, as

well as

employee disciplinary issues.

? Lead performance review process two times per year.

? Researched and identified legal requirements and reporting regulations

affecting

human resources.

? Motivated all employees to achieve continuous improvement, self-

development,

cross-training, high performance teamwork, and customer focus as

well

as maintaining internal communication standards.

? Developed and present or assist with presentation of company training

programs.

? Selected appropriate instructional procedures or methods such as

individual training

group instruction, self-study, lectures, demonstrations, role-play

and computer

based training.

? Developed training manuals and slide presentations in

Excel/Powerpoint.

JF Day and Company (Continued)

? Developed and facilitates new employee orientation.

? Coordinated recreational activities and other employee related

programs including

monthly paycheck insert regarding home safety, company softball

team, luncheons,

and celebrations.

? Designed and published quarterly newsletter.

? Coordinated all company recruiting activities, conducted interviews,

arranged for all

pre-employment testing.

? Renegotiated benefits package to reduce company/employee costs and

improve

benefits package.

? Served as safety coordinator in addition to HR/Training duties.

? During earlier layoffs, took on the role of accounts payable data

entry as well.

Salaried Recruiter - Contract

Hyundai Motor Manufacturing, Montgomery, AL

6/07-1/08

< Daily sourcing through Monster, Careerbuilder, AlabamaJobLink, SAE

(Engineering site),and numerous Alabama university/college sites.

< Recruiting activities for all salaried positions which totals around 75-

100 positions at all times.

< Screening candidates on phone or via email verifying salary requirements

and authorization to work in U.S.

< Performing initial phone screen interviews with and without department

managers.

< Conducting face-to-face interviews with managers from all departments.

< Recording data into Toleo (recruiting/applicant software) and completing

necessary paperwork, including candidate comparison information, to

forward to HR for offer/hire completion.

< Monitoring/advising both American and Korean managers on proper/legal

questions during interviews.

Human Resources Manager

Carmichael Engineering, Montgomery, AL 1/06-6/07

< Recruiting hourly and salary employees. Placing ads and contacting local

employment agencies to solicit quality candidates for all

positions.

< Completed pre-screening of applicants and referred to appropriate manager

for review.

< Trained new employees on safety policies and procedures as well as

general policies for company. Policy/law updates, orientation, payroll,

unemployment and worker's compensation.

Carmichael Engineering (continued)

< Advised managers regarding disciplinary/dismissal problems with

employees, including violation of drug free work place policy, assisted

managers with counseling of employees when problems occurred.

< Negotiated BC/BS contract for a significant reduction in benefit cost.

Renegotiated vehicle insurance policy and was successful in obtaining a

50% reduction in the cost.

< Established relationship with local physician to perform pre-employment

drug screens and physicals and handle worker's compensation claims. This

resulted in a significant reduction in the number of worker's

compensation incidences.

< Reported and followed up on worker's compensation claims with AIG

assuring payment made to medical practitioners.

< Maintained employee leave records.

< Assisted employees in the implementation of the cafeteria plan offered by

the company, helping the complete paperwork needed.

< Maintained OSHA records and posted annual reports as required.

< Earned increased responsibilities and became the primary human resources

contact for the company.

HR/Admin Manager

Graham packaging, Montgomery, AL 8/00-3/05

Recruiting, interviewing, and new employee orientation.

< Orientation included policy/procedures training as well as safety

training in back-injury prevention, hearing conservation, lockout tag-

out, MSDS, housekeeping, etc.

< Conducted yearly updates/training for all staff in policy and safety

areas covered in initial orientation.

< Advised Plant Manager and Regional HR director regarding findings from

investigations regarding disciplinary problems.

< Assisted managers with counseling of employees when problems arose.

< Advised managers regarding policies and procedure interpretation as well

as go to person for all benefits questions.

< Processed payroll in the SAP system for hourly employees and developed

overtime spreadsheet for monitoring in each category.

< Advised employees regarding unemployment compensation when layoffs were

approaching.

< Reviewed unemployment claims and participated in hearings when necessary.

< Established hourly job descriptions and maintained schedule for employee

performance evaluations to assure they were completed on a timely basis,

reminding managers and assisting with typing information when needed.

< Assisted employees with the company's Tuition Reimbursement program.

< Developed and scheduled yearly updates in Safety and Quality, including

yearly hearing exams for all employees.

< Conducted exit interviews with all employees prior to departure. Assured

that all plant equipment (Keys, tools, etc.) were returned before

employee's last day.

< Also experience with SAP accounting, payroll, budgeting and P&L.

Assistant to Administrator

Sikorsky Support Services, Troy, AL 1998-2000

Office manager/Clerical Supervisor

Pike County Home Health, Troy, AL 1994-1998

Office manager

Family Care Associates, Troy, AL 1993-1994

executive Administrative Assistant

Charles Henderson Child Health Center, Troy, AL 1988-

1993

Education and Training

M.S., Human Resources Management, Troy State University

B.S., Business Administration, Troy State University

Leadership Development Course, Penn State University

Effective Supervision Course, Penn State University

References

. Mr. Len Traywick - 334/467-1224

. Mr. Ken Smiley - 334/328-2508

. Mrs. Susan Tompkins, R.N./CRNP - 334/429-0649

. Mr. Frank Day - 205/259-1966

. Dr. Hal Ballard - 205/383-6118

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