Project Manager Quality Assurance
Resume:
RANDY GRILLS
Georgetown, KY 40324
Mobile: 859-***-****
E mail: *********@**********.***
OFFERING:
** ***** ********** ** ******** Service
OBJECTIVE:
To use my experience and my knowledge of construction, as well as my success in the customer
care field, to take my career to the next level. A team leader and a team player, I would like to
make a difference in an environment where I can play a part in exceeding customer expectations.
EMPLOYMENT:
Assistant Superintendent
June 2009 – Present
CRG Lexington, LLC, Lexington, KY
Assistant Superintendent hired to oversee exterior finishes on 53 Town
home buildings for Lexington Housing Authority and HUD, estimated at
over $20 Million in both Phase IV and Phase V of the Bluegrass
Aspendale project. Responsible of scheduling and tracking
subcontractor performance in ensuring timely completion, material
ordering, receiving, managing inventory, and coordination of over 25
subcontractors and vendors/suppliers on a fast track project. Worked
directly with the Owner and Architect for approval and acceptance of
exterior finishes, conducted weekly progress meetings with
subcontractors, managers and superintendents to maintain schedule
adherence. Perform quality control and issued deficiency lists to
subcontractors, tracking to ensure all work punchlist work was performed
timely and completely.
Oct. 2004 – June 2009 Customer Care/Quality Assurance Manager
Water Intrusion Manager
Beazer Homes, Lexington KY
Hired as Water Intrusion Manager responsible for the successful
management and completion of remediation and repair of more than 145
single family residential homes in the Enclave at Beaumont subdivision,
with a project schedule deadline of less than three years. Worked
closely with third party Engineering and Environmental firms to help
identify and correct deficiencies while serving as a liaison between
homeowners, subcontractors, Beazer Home employees and attorneys.
Promoted to Customer Care Manager August 2006 to hire and train
qualified personnel to adequately staff Customer Care/Quality Assurance
Department for approximately 22 active Beazer Home communities in
the Lexington area consisting of between 20 and 370 homes per
community. Improved efficiency of Customer Care Department by
creating and implementing protocols to effectively manage, respond to
and resolve customer issues in a timely manner. Continuously worked
with Construction Department to help identify and correct deficiencies
before they became issues with the Homeowners. Implemented and
managed Quality Assurance walks to verify completion and acceptance
of newly constructed homes. Coordinated with Sales and Construction
departments to schedule New Home Buyer Orientations with
homeowners. Issued weekly progress and production reports to
corporate management and reported weekly to Division President.
Estimator / Production Manager
2002 – 2004
Purofirst of Lexington, Lexington, KY
Responsibilities included scoping repairs due to fire and water damage
for an emergency disaster service company. Utilized Xactimate
estimating software for professional estimates submitted to insurance
companies for approval, drafted construction contracts for remedial work,
maintained numerous relationships with insurance agents, adjusters and
homeowners. Schedule and oversee work through subcontractors and
staff employees.
Assistant Manager – Recycling Center
1996 – 2002
City of Georgetown, Georgetown, KY
Responsible for the day to day operations of Recycling facility while
maintaining working relationships with both employees and the general
public. Maintained shipping and receiving including monthly reports of
recyclables received, tonnage reports and payroll. OSHA certified to
operate forklift and front end loader.
EDUCATION and CERTIFICATIONS:
1983 – 1987 Scott County High School, Georgetown, KY
Major: Business and Accounting
1996 OSHA Certification: Forklift / Front end Loader Operator
2006 Member: FBLA
2006 Member: IICRC (Institute for Inspection, Cleaning and Restoration
Certification)
2006 American Red Cross CPR Certified
2006 OSHA 10 Hour Training Certified
SOFTWARE EXPERIENCE:
Microsoft Office: Word
Excel
PowerPoint
Outlook
Outlook Express
Xatimate: Estimating software
JD Edwards: Job Cost software
REFERENCES:
Professional: David F. Langebartels, Project Manager
CRG Lexington, LLC
*************@**************.***
Peggy Caldwell, Senior VP – General Counsel
Beazer Homes
Darin Hackman, Regional Warranty Manager
Beazer Homes
Personal: Chris Gullette, Project Manager
Paul Davis Restoration
Misty McGuire
Lexington Relocation
Ed Thompson, Retired
Toyota Corporation
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