Customer Service Sales
Resume:
L atasha C. Williams
Fayetteville, NC 28314
abi9mg@r.postjobfree.com
SKILLS/ABILITIES
•
• Knowledge of methods of handling money and negotiable instruments
.
• Extensive experience working in general public and educational settings
• Interface well with others at all levels including patrons, professionals, children, and students.
• Caring and hardworking with excellent interpersonal communication, customer service, and office support skills.
• Windows 98/DOS, XP, Vista, Mac OS, Microsoft Office Suite 2003/2007, CRT data entry, Internet skills, and basic
m edical terminology.
EMPLOYMENT HISTORY
Teller/ATM Teller 0 5/09-12/09
BB&T, Hope Mills, NC
Maintain proper cash limits, cashing checks, accepting deposits, issuing cashier's checks, money orders, traveler's
c hecks, advances, and handling large amounts of currency.
• Enters transaction data on accounting system terminal; consults database to check status of financial
a ccounts or verify information when necessary.
• Counts cash drawer upon opening to verify amount; ensures enough cash is kept in drawer for daily needs
b y ordering from vault.
Customer Service/ Sales Associate 0 9/08-12/08
Saks Fifth Avenue, Jackson, MS
A nswer phones to respond to orders, general customer inquiries, invoice questions, and customer complaints. Project a
p rofessional company image through phone interaction .
• Promotes and sells products, services and related accessories through proven sales techniques to meet and
s urpass
departmental goals.
• Researched billing issues, and misapplied payments.
Flex-Pack Operator 11/06-01/08
Levi Strauss & Company, Canton, MS
O perates a fork lift for the purpose of moving, locating, relocating, stacking, and counting customer products.
• Executed daily operations of the shipping department.
• Loads manual or electric car with merchandise while pulling orders according to packing lists or shipping instructions.
• Keep accurate paperwork to guarantee accurate inventory control.
Cashier/Sales 0 6/04-08/05
Shoe Department, Jackson, MS
Handles cash transactions, operated on a register, and provide great customer service to customer by assisting with
f ootwear and accessories.
• Operates cash register by ringing all purchases into the proper department on the cash register.
• Handle cash counting upon closing.
•
EDUCATION
2 008
Bachelor of Science, Biology Science Technology
JACKSON STATE UNIVERSITY, 08/2008
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