Customer Service Manager
Resume:
hill 606-***-****
Clearfield Ky E-mail
***** ***********@hotma
il.com
Myrena Thomas
Objective To obtain a position with a company that will allow
for growth and have many opportunities for a
dedicated individual with an aptitude for problem
solving, enthusiasm and strong people skills to
advance.
Work experience 08/31/2009-12/17/2009 HP
Winchester Ky
Tech Support Rep
In this job I was responsible for providing
technical support to customers. It was my
responsibility to assist them with issues ranging
from Network Issues to Device Issues all while
setting a create customer experience and providing
excellent customer service the reflected the
CUSTOMER RULES.
01/29/2008- AT&T
Ashland Ky Tech Support Rep
In this job I was responsible for providing
technical support to customers with AT&T in the
Southeast region. It was my responsibility to
assist them with issues ranging from Network Issues
to Device Issues all while setting a create
customer experience and providing excellent
customer service the reflected the CUSTOMER RULES.
11/2007 Pizza Hut Morehead Ky
Shift Manager and Crew Member
In this job I was responsible for managing and
maintaining the shift and overseeing a crew of four
or more. I also managed the phones and register all
while maintaining excellent customer service.
04/2007-11/2007 Huddle House Morehead
Ky
Waitress/server
In this job I was responsible for waiting tables
and attending to customers needs in a timely
manner. I also ran the cash register and managed
the POS
03/2007-08/2007 Kroger Fuel Morehead
Ky
Fuel Clerk
In this Job I was responsible for running the fuel
station in an orderly manner by making sure
customers paid for their fuel, I ran veeder root
checks made safe drops and closed shift.
Summary of I feel I am qualified for this job because of the
qualifications customer service skills I have achieved by working
directly with the public. I have excellent people
skills and feel that my multi tasking skills match
that. I'm also skilled in Microsoft Word, Excel and
Outlook. I am able to work with many different
programs at once. I would like the opportunity to
prove that I can be an asset to this company.
Education 2000-2004 Bellevue High School Bellevue, Ky
General Education Diploma
References Margie Burgy Rhonda Thacker
Morehead Ky Wellington
Ky
*More references upon request
Contact this candidate