Customer Service Medical
Resume:
Patricia D. Manko
Donora, PA **033
******@*******.***
Education:
Douglas Education Center 2009-2010
Associate in Specialized Business, Medical
Business Administration
Electronic Medical Records (Practice
Microsoft Word / Excel /Access 2007/ Partners)
Keyboarding Medical Transcription I & II
Accounting I / QuickBooks Pathophysiology/ Ancillary
Medical Billing/Coding I, Advanced Coding Insurance / Medical Office Procedures
Medical Terminology/Anatomy & Physiology I, Psychology
II, III
Medisoft (Advanced Patient Accounting)
Mon Valley Catholic High School
Diploma
SKILLS:
CERTIFICATIONS/VACCINES/CLEARANCES:
Data Entry CPR /First Aid Certified
Strong organizational skills & National Registered Certified Coding Specialist
customer service experience (NRCCS)
Receptionist experience with high Two step-TB
volume switchboard for all employers Hepatitis B vaccine
Criminal record and child abuse clearances
Payroll
Employment:
Huntington Acceptance Filing, customer service, supply ordering, legal
Company documentation, trouble shooting computer mainframe
Greentree, PA 15220 malfunctions
1986-1993 Data entry, balancing of transactions daily, billing,
switchboard and training of new hires and temp staff
Highlights: Included travel; trained in implementation of
policies and procedures
Mellon Bank, N.A. Filing, typing, customer service, vehicle title work,
Pittsburgh, PA 15252 switchboard operator, cross trained in mortgages, installment
loans, auditing
1982-1986 Microfilming files & retrieval, system accounting involving
personal credit lines
Highlights: Travel, audit team member, Mellon Girard
acquisition
Drs. Cherkin & Voigt, Filing, typing, customer service, patient scheduling
O.D. Specialized Duties:
Donora, PA 15033 Prescreening tests, contact lens instructions, eye glass
1978-1982 selection and fitting, payroll
REFERENCES: Available upon request
Contact this candidate