Customer Service Supervisor
Resume:
Jana Sue Hartless
Pueblo West, CO 81007
Mobile: 719-***-****
Email: abi9hy@r.postjobfree.com
United States of America
Country of citizenship:
Veterans' Preference: No
Contact Current Employer: Yes
Permanent
AVAILABILITY Job Type:
Work Schedule: Full Time
WORK EXPERIENCE King Soopers 7/2001 9/2010
Pueblo, CO US
Salary: 34000. USD Per Year
Hours per week: 40
Retail Investigator
I am adept in all aspects of Background investigations, i.e. discrepancies and
inconsistencies of all employees and or potential employees. I do observe
employees and customers in any criminal activity via CCTV systems and multiplex
systems. I investigate all thefts of product, monies, company time and dishonesty
within the company. I do review company reports to include tracking the loss of
product and monies. I understand the importance of customer service. My job is to
detain suspects, conduct interviews, and complete all necessary paperwork in
regards to my investigations. With my apprehensions and convictions of criminals. I
have saved the company thousands of dollars and assets. I do work well with all
local law enforcement agencies. My experience includes ten years as a retail
investigator and 10 years as a patrol officer. I am proficient in all investigative skills
i.e. criminal investigations, accidents, traffic control, and court testimony. I am
involved in training and supervising others in policy procedures. I do have some
H IPPA t raining, and I do understand the importance of following the Chain of
Command, and the importance of confidentiality. I take pride in working well with
my fellow employees and numerous local, state and federal agencies. I have Fema
experience in incident command systems. I have excellent skills in report writing as
well as extensive training in informant development, conflict and anger management,
bomb and booby traps, culture diversity and police liability. During my tenure in law
enforcement I have received multiple letters for commendation for my investigative
skills. I believe I am fortunate enough to be well trained in investigation and
interviewing, and I do have very strong written and communicative skills.
(Contact Supervisor: Yes, Supervisor's Name: Mary Firebaugh, Supervisor's Phone:
CSS 12/2000 3/2001
Olney Springs, CO US
Salary: 9.00 USD Per Hour
Hours per week: 40
Correctional Officer
Report writing, investigations
Otero County Sheriff’s Dept. 6/1995 7/2000
La Junta, CO US
Salary: 16.00 USD Per Hour
Hours per week: 40
Sheriff's Deputy
As an officer my duties would consist of patrolling my jurisdiction, handing calls,
making necessary arrests, supervising others, also running of dispatch and data
entry.
I detained suspects, conduct interviews, and complete all necessary paperwork in
regards to my investigations and arrests. . I am proficient in all investigative skills i.e.
criminal investigations, accidents, traffic control, and court testimony. I am involved
in training others in policy procedures. I do understand the importance of following
the Chain of Command. I take pride in working well with my fellow employees and
numerous local, state and federal agencies. I have Fema experience in incident
command systems. I have excellent skills in report writing as well as extensive
training in informant development, conflict and anger management, bomb and booby
traps, culture diversity and police liability. During my tenure in law enforcement I
have received multiple letters for commendation for my investigative skills. I believe I
am fortunate enough to be well trained in investigation and interviewing, and I do
have very strong written and communication skills.
(Contact Supervisor: Yes, Supervisor's Name: Chris Johnson, Supervisor's Phone:
La Junta Police Dept. 1/1991 11/1994
La Junta, CO US
Salary: 16.00 USD Per Hour
Hours per week: 40
Police Officer
As an officer, my duties would consist of patrolling my jurisdiction, working as shift
supervisor over other officers, running dispatch.
I detained suspects, conduct interviews, and complete all necessary paperwork in
regards to my investigations and arrests. . I am proficient in all investigative skills i.e.
criminal investigations, accidents, traffic control, and court testimony. I am involved
in training others in policy procedures. I do understand the importance of following
the Chain of Command. I take pride in working well with my fellow employees and
numerous local, state and federal agencies. I have Fema experience in incident
command systems. I have excellent skills in report writing as well as extensive
training in informant development, conflict and anger management, bomb and booby
traps, culture diversity and police liability. During my tenure in law enforcement I
have received multiple letters for commendation for my investigative skills. I believe I
am fortunate enough to be well trained in investigation and interviewing, and I do
have very strong written and communication skills.
EDUCATION SCLETA
Trinidad, CO US
Certification 11/1990
Relevant Coursework, Licensures and Certifications:
POST certification
La Junta High School
La Junta, CO US
High School or equivalent 5/1983
LANGUAGES English
Spoken: Advanced
Written: Advanced
Read: Advanced
Douglas County Sheriffs Deputy
REFERENCES Ronnie Chavez
Dept.
Phone Number:
Professional
Reference Type:
Lance Paczkowski Iron Mountain General Mgr.
Phone Number: 904-***-****
Reference Type: Professional
Retired
William Fields
Phone Number: 918-***-****
Reference Type: Professional
Contact this candidate