Customer Service Sales

Stacie Lehrschall 910-***-****

HTML;

**** ******* *****

Mount Airy, NC 27030 ****************@*****.***

Objective

To bring an upbeat and outgoing personality to your company in order to help

serve your company and meet the needs of your clients.

Education

Bachelor of Arts; major: Communication Studies; minor: Economics

University of North Carolina Wilmington

May 2007

Work Experience

Video Works of North Carolina, Mount Airy, NC

Sales and Marketing Specialist (September 2010- present)

-Present commercial production packages to local businesses

-Use social networking to market and drive business

-Create innovative ways to advertise

-Build relationships with other professionals in the wedding industry

Best Buy, Hyannis, Massachusetts

Customer Service Representative (June 2009 to September 2010)

-Train employees on new program

-Drive Financing storewide

-Preform duties listed as Customer Service Senior

Hato Rey, Puerto Rico

Media Specialist (April 2008 to April 2009, transferred due to military

orders)

-Assist Customers

-Stock Products

-Recommend products for purchase

Wilmington, North Carolina

Customer Service Senior (February 2007- February 2008, transferred due

to military orders)

-Train and coach new employees

-Keep employees motivated

-Solve customer concerns

-Update Customer Centric Cycles

-Open and Close the store

-Enter employee information

Media Specialist (August 2006- February 2007)

Customer Service Specialist (June 2005- August 2006)

-Sell various magazines

-Sell Product Replacement Plans

-Create a friendly atmosphere for customers

Simplicity, Puerto Rico

Product Representative (November 2008- February 2009)

-Build Planograms for pattern designs.

-Make sure current catalogs are present.

-Order patterns based on sales.

-Display a Holiday hands on booth.

-Establish a performance rhythm to balance multiple locations.

A Carolina Wedding

Wilmington, North Carolina

Internship through UNCW (January 2007-May 2007)

-Network with other wedding professionals to build lasting relationships

-Promote A Carolina Wedding at bridal show

-Use a database of wedding professionals to recommend vendors to

brides.

-Coordinate and direct weddings.

Skills

Proficient at Microsoft Office Word, Excel and PowerPoint.

Involvement

March of Dimes (June 2010)

San Juan Spouses Club- Member (May 2008 to Aril 2009)

- President (September 2008 to April 2009)

The Walk for Those Who Can’t 2007

Lamda Pi Eta Communication Studies Honor Society (January 2007-May 2007)

Walk to D’Feet 2006

Communication Studies Society (August 2006-December 2006)

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