Positions Held
Knitting Factory Concert House January 2010 -
Present
Reno, NV 89501
Production Manager
Responsible for all aspects of Production. Scheduling sound and light
crew, stagehands, runners, box office, coat check and merchandise sellers.
Advancing sound and light requirements, catering, and backline rentals.
Settling show expenses with Tour Manager. Scheduling employees,
maintaining event files, hiring and training new employees, as well as
supervising box office during concerts and private events. Extensive
knowledge of ticketing software.
Knitting Factory Concert House January 2004 -
January 2010
Spokane, WA 99201 509-***-****
Production Manager (June 2008 - January 2010)
Responsible for all aspects of Production. Scheduling sound and light
crew, stagehands, runners, box office, coat check and merchandise sellers.
Advancing sound and light requirements, catering, and backline rentals.
Settling show expenses with Tour Manager.
Box Office/Merchandise Manager (January 2004 - June 2008)
Scheduling employees, maintaining event files, hiring and training new
employees, as well as supervising box office during concerts and private
events. Extensive knowledge of ticketing software.
Administrative Assistant (June 2004 - June 2008)
Maintain employee, petty cash and accounts payable files, ordering office
supplies, assisting with various projects. Working in Microsoft Word,
Excel, PowerPoint and Outlook, as well as the point of sale system, Aloha.
Daily sales deposits and picking up petty cash and distributing to
Production staff.
Production Assistant (June 2004 - June 2008)
Setup and teardown of dressing rooms and catering, catering shopping,
transporting artists and touring staff, keeping an organized schedule of
tasks, maintaining the tour on the budget that was advanced in the
contract.
Knitting Factory Entertainment June 2008 -
Present
Boise, ID 83702 208-***-****
Promoter Representative
Responsible for all aspects of production on Outdoor and large Arena shows.
Scheduling sound and light crew, stagehands, security and runners.
Arranging Sound and Light Vendors to meet Artist specifications. Settling
show expenses with Tour Manager.
WestCoast Hospitality Corporation April 2001 - November
2003
Spokane, WA 99205 509-***-****
Call Center Agent (April 2001 - October 2001)
Answering inbound calls, making ticketing and hotel reservations. Giving
accurate information relating to local and regional events.
Help Desk Agent (October 2001 - November 2002)
Providing technical support for local and regional ticketing outlets.
Repairing BOCA printers via phone support. Printing will call tickets for
all local events (i.e. Arena, Opera House and Convention Center).
Processing web and wheelchair orders.
I.T. Support Analyst (November 2002 - November 2003)
Tech support for corporate employees in various programs. Tech support for
ticketing and opera reservation systems. Routing tasks to technicians.
Monitoring and maintaining various servers.
Education
North Central High School 1998-2002
Spokane, WA 99205 GPA 3.0
Computer Skills
? TicketsWest Software
?TicketFly Software
? MS Office Suite, 60 WPM
References available upon request