Maribel Quintero

**-*** ******** ***.

Indio, CA 92201

760-***-****

OBJECTIVE:

To obtain a position that will enable me to use my strong organizational skills, educational

background, ability to work well with people, and the opportunity to learn and improve skills.

QUALIFICATIONS:

Microsoft Word, Microsoft Excel, Customer Service, Fax machine, Copy machine, 10-key,

Typing, Filing, Data entry, Multi-tasking, Organized, Dedicated, Dependable, Confidentiality,

Detail-Oriented, Self-Starter, Communicator, Problem Solver, Team Player, Bilingual, and

Developed strong customer relations.

WORK EXPERIENCE:

Mar. 2010 - Oct. 2010 Self-Employed Indio, CA

Housekeeper (On-Call)

Perform any combination of light cleaning duties to maintain private households in a clean and

orderly manner. Clean rooms, hallways, restrooms, stairways, clean rugs, carpets, upholstered

furniture, and/or draperies, using vacuum cleaners and/or

shampooers. Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste

to disposal areas. Sweep, scrub, using brooms, mops, and clean other work areas.

Mar. 2001 - Oct. 2008 Mission Beverage Co. Indio, CA

Office Assistant/Inside Sales (Tel-Sell Rep.)

Provide administrative/secretarial support for the department such as answering telephones,

assisting visitors, resolving/referring a range of administrative problems and inquiries. Operate

personal computer to compose and edit correspondence and memoranda from dictation, verbal

direction. Prepare, transcribe, compose, type, edit, and distribute agendas of meetings. Establish,

maintain, and update files, databases, records, and other documents. Develop and maintain data,

perform routine calculations in the processing of data for recurring internal reports. Sort, review,

screen and distribute incoming and outgoing mail; prepare, compose and ensure timely responses

to a variety of routine written inquiries.

Conduct inside sales by contacting existing customers by phone to take order (no cold calling)

and resolve any customer issues. Customer relationship management for both external and

internal customers (communication, resolving issues, providing feedback, etc.), various other

projects and duties, as assigned.

Aug. 2000 - Feb. 2001 Esperanza Youth Center Coachella, CA

Assistant Coordinator

Responsible for supporting the administration for a non-profit organization for school-year and

summer service-learning program, with significant responsibility for day-to-day operations.

Specific responsibilities include: designing programs and curricula, organizing service projects,

community experiences, and speakers, overseeing student recruitment and outreach to families

and educators, supervise temporary program staff, and working in on-site administrative roles at

sites throughout the county during spring and summer program seasons.

Oct. 1999 - Jan. 2000 Indio Security Storage Indio, CA

Office Assistant

Provided excellent phone sales and service commitment to prospective and current

customers, handled daily operations, including customer service and billing. Maintained friendly,

courteous relations with all customers, potential customers, and corporate staff associated with

the Property. Provided careful observation of the property to ensure, as reasonably possible, the

protection of the customer’s possessions, the buildings, and the company’s property, Maintained

the cleanliness and good repair of all buildings and equipment . Carried out all duties diligently as

directed by the company’s procedure manual and corporate.

Mar. 1997 - Mar. 1997 Hyatt Grand Champions Indian Wells, CA

Cashier (Temporary Tennis Tournament)

Responsible for maintaining outstanding customer service as per Company standards, processing

sales quickly, accurately and efficiently, cash register operations and safeguarding company

assets. Ensure that each customer receives outstanding service by providing a friendly

environment, which includes greeting and acknowledging every customer, maintaining

outstanding standards, and maintain orderly appearance of register area.

EDUCATION:

Oct. 2002 - Oct. 2003 Milan Institute Indio, CA

Administrative Medical/Dental Assistant

Performed tasks specific to the healthcare industry and general administrative duties. General

tasks included answering the phone, greeting patients and visitors, ordering supplies, sorting mail,

bookkeeping and creating invoices. Updated and maintained patient medical records and

confidentiality, processing insurance forms, scheduling patient appointments or medical

procedures and coordinating lab services.

Obtained certificate for HIPPA.

Externship site: Eisenhower Immediate Center

Jan. 1997 - Jul. 1997 Center for Employment Center Coachella, CA

Business Office

Prepared to perform the duties and responsibilities required by an entry level position in business

office related fields, such as data entry clerk, receptionist, secretary, clerk typist, and word

processing machine operator. Learned about key business concepts, business office procedures

and technology, computer operating systems (Windows), as well as keyboarding, business math

and English, word processing and spreadsheet software.

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