Customer Service Sales
Resume:
Angie Zentzis
***** ****** ****** *., ****** Lake, MN 55025
*********@*****.***
EDUCATION:
A.A.S. Paralegal, Minnesota School of Business, Richfield, MN November 2006 September
2010
QUALIFICATIONS:
• Ability to keep confidentiality of all files and clients
• 5 years of customer service experience
• Word and Excel with keyboarding speed of 60 words per minute
• Knowledge of various office equipment
• Build strong rapport with co workers and others
• Prioritize and multi task within a busy environment
EXPERIENCE:
The Cleaning Solution, White Bear Lake, MN
August 2009 Present
• Lead a team of three people in cleaning houses
Aaron Pletcher, Realtor,
Blaine, MN
July 2008
January 2009
Office Administrator
• Answered phone for realtor, filter calls and take messages
• Prepared folders for newly assigned properties
• Maintained property folders
• Filed folders in proper location
• Used filing system to retrieve property folders and delivered to appropriate area in a
timely manner
• Used computer system to research location of folders
Target Corporation,
Forest Lake, MN
______________________________
Shoe Specialist December 2007
July 2008
• Managed shifts and scheduled breaks for 5 8 team members
Managed shoe department, maintained presentation
•
Brand Team Member August 2006 December 2007
• Researched product availability
• Set planograms according to store policy
Cashier/Sales Floor Team member October 2003 August 2006
• Greeted guests, made change, and provided customer service
• Answered multi line switchboard, filtered and directed calls, received messages
• Trained new team members
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