Customer Service Manager

Lora Busby

Day Care Teacher/ Worker - Grand Ave Methodist Church

*** *** *** ** - *********, OK 74501

*************@*****.*** - 918-***-****

To work in a challenging and progressive organization which can benefit from my strong administrative skills

and "can do" attitude.

WORK EXPERIENCE

Office clerk

Engineering Dept - McAlester, OK - June 2014 to October 2014

Temporary position; Prepare and maintain reports and records for processing. Perform a variety of tasks

including typing, filing, answering phones, cleaning up blue prints of parts, scanning, making copies, and

working in Microsoft word, adobe, photo shop and other programs to prepare or update current files

Secretary/Clerical

Engineering Dept - McAlester, OK - June 2014 to July 2014

Temporary/fill in position; managed expense reports, basic filing, answering and directing phone calls, made

sure offices were clean and suitable for potential customers in the oilfield services. Also assisted in time sheets/

payroll. And called customers to collect and/or pay invoices.

Claims Analyst

Komar Distribution Services - McAlester, OK - June 2012 to December 2013

Analyze and review claims for accuracy, completeness and eligibility. Prepare and maintain reports and

records for processing. Perform a variety of tasks. Monitor shipping and manufacturing costs. The duties in

this profession range from analyzing fraudulent claims to tracking the completion of authentic claims made by

the insured. Worked under general supervision; typically reports to a supervisor or manager. A certain degree

of creativity and latitude is required.

Sales Associate

The Shoe Department Encore - McAlester, OK - October 2011 to January 2012

Performed customer service, and developed displays. Tried to ensure that each customer got what they wanted

and/or needed. This was a seasonal temp job.

Secretary

Graphix Enterprises - Memphis, TN - November 2008 to March 2010

I performed secretarial duties including typing and filing and answering phones for customer service. I also

helped develop custom work and processed shipping orders.

Junior Department Head Manager/Sales Associate

Goody's Family Clothing - McAlester, OK - August 2004 to September 2008

Managed a sales team. Worked as cashier, oversaw other employees to ensure training was done for cashiers

and knowledge of our stores merchandise. Also helped the main managers in opening and closing the stores.

EDUCATION

Associates in Business Administration

Eastern Oklahoma State College

2011 to 2013

North Eastern State University

2006 to 2008

McAlester High School

2002 to 2006

ADDITIONAL INFORMATION

Skills

Proficient in Word, Excel, Word Perfect

Communication, interpersonal, & organizational

Typing 55 wpm, Internet, and 10 key

Contact this candidate