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Customer Service Sales

Location:
Montgomery, AL, 36109
Posted:
September 29, 2010

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Resume:

RESUME

FOR

Jimmie W. Tyus, Jr.

*** ******** *****

Montgomery, AL 36109

334-***-****

Alternate Telephone Number: 334-***-****

E-mail address: abi973@r.postjobfree.com

EDUCATION:

High School: L.A.M.P. - Sidney Lanier High School

Address: 1756 S Court Street Montgomery, Alabama

36104

Telephone Number: 334-***-****

Type of Diploma: Advanced Honors Diploma

Dates Attended: From: August 1988 To: May 1991

School Activities: Baseball; French Club-President;

Section Rep.; F.C.A.; Art

Club; Science Team; Chess

Club

Other: Academic Athlete Award 1989; Nominee for the

Jimmy Hitchcock

Memorial Athletic Award, 1991

Post High School Education: Auburn University at

Montgomery -

Pre-

engineering -- fall 1991 to Spring 1992

Auburn

University at Montgomery -

Pre-

engineering -- fall 1992 to Spring 1993

University

of Alabama (Tuscaloosa) -

Mechanical

Engineering --Fall Semester 1993

Tennessee

Temple University (Chattanooga,

Tenn.) --

General Studies -- fall 1994 to

Spring 1995

University

Of Alabama (Tuscaloosa) -

Mechanical

Engineering -- fall 1995 to Spring

1996

1998: Integrated Major to Include Building Science As Well

Auburn

University at Montgomery -

Pre-

Building Science -- summer 1998 to winter

1999 (Part-

time, at Night)

College activities:

Air Force R.O.T.C. -- University of

Alabama Fall Semester 1993;

Member of the Air Force R.O.T.C. Saber

Drill Team

Air Force R.O.T.C. -- University of

Alabama --Fall 1995 to Spring

1996; Member of the Air Force R.O.T.C.

Saber Drill Team

Baseball Team -- Auburn University at

Montgomery - fall season

1991

Baseball Team -- Auburn University at

Montgomery -- fall season

1992

Baseball Team -- Tennessee Temple

University -- fall season 1994 and

spring season 1995

Weigel Concert Choir - Tennessee Temple

University

University Choir - Tennessee Temple

University

Other Applicable Training and Education:

Math - Courses Taken Through Calculus II

Physics - Courses Taken Through Physics II

Engineering Graphics (Graphic

Communication and Design)

Speech and Communication classes

Honors Composition I and II

I have had computer training - some in

college and some on the job. I have daily

used such software as Microsoft Office

(including Excel, Word, and Outlook), Lotus Notes, and

IQ Coordinator. I am very familiar with

and can read architectural plans. I am very

familiar with many different types of

measuring devices and tools as well. I am also

very good with interacting with a wide

variety of people on a daily basis and consider

myself to have excellent communication

skills - both verbal and written. I am experienced

with coordinating schedules and ordering

products/materials. I have exceptional

organizational skills and pride myself on

my attention to detail. I have experience using a wide

variety of tools - including manual,

electric, pneumatic, and gas-powered. I have several years of

personal experience doing woodworking and

continue to do woodworking in my leisure time

as well. I can speak as well as read some

French, as I have studied French in both high school

and in college.

Previous Employment: (Beginning with the most recent)

Employer: Business Interiors

Address: Montgomery Office: 1141 Lagoon Business Loop Montgomery, AL

36117

Corporate: 2101 Highland Ave. S, Suite 300 Birmingham, AL

35205

Job Title: Customer Service Representative/Project Manager

Dates: From: April 14, 2008 To: August 5, 2009

Duties: Sales support for business furnishings sales including the

following: Creating product and labor proposals for clients; Placing orders

with vendors (including electronic ordering); Checking vendor

acknowledgements for placed orders; using company database to track ship

dates, received product, scheduled deliveries, and invoiced product;

Delivery scheduling; Preparing documents for bid packages; Working with

state of Alabama agencies in coordinating their orders which involve

special contract pricing on the T-390 State of Alabama contract; Working

with United States government agencies in coordinating specialized GSA

contract orders; Running weekly reports for the sales staff for open jobs

that are not invoiced, as well as running each salesperson's Aged Accounts

Receivable Report; Running monthly Sales Projections Report for sales

staff; Meeting weekly with each salesperson to go over his or her open

proposal report and Aged Accounts Receivable Report, as well as any other

pertinent issues; Assisting with completed job "walk-throughs" with

clients/contractors; Conducting field-measuring for office furniture

product quotes; Going over installation problems with our installers in

order to quickly resolve those problems; Handling office mailings;

Coordinating office luncheons; Experiences include the use of computer,

adding machine, printers, copiers, fax machine, and scanner; Computer

programs used include: Microsoft Windows, Microsoft Outlook, Microsoft

Excel, Adobe, Internet Explorer, Lotus Notes, Team Design, Team Relay, and

IQ Coordinator.

Supervisor's Name: Brenda M. Pond - Director of Human Resources

Telephone Number: 205-***-****

Employer: H.M.M.A. (Hyundai Motor Manufacturing Alabama)

Address: 700 Hyundai Blvd. Montgomery, Alabama 36105

Job Title: Production Team Member

Dates: From: June 27, 2005 To: April 11, 2008

Duties: Working on the Trim 1 production line in the Trim Dept. of General

Assembly; Rotating through various job positions on our Team, I am familiar

with several aspects of installing parts on a production line-some of which

include the following duties: Placing Broadcast Sheets on vehicles being

built to inform the rest of the plant facility as to the specifications of

the vehicle being built; Installing hood ball joints and gas lifters, as

well as installing trunk gas lifters; Spreading wiring harnesses in

vehicles and installing "A-pillar" wiring control boxes on the driver's

side; Affixing wiring harnesses to vehicle body and seating center tunnel

to vehicle body; Verifying Vehicle Identification Numbers (VIN numbers) of

vehicles; Installing trunk locks and designating keysets for each vehicle;

Installing accelerator stops on Santa Fes (one of Hyundai's SUVs);

Installing Anti-noise pads; Installing tailgate wiring harnesses on the

Hyundai Santa Fes; Affixing the Hyundai emblems on the tailgates of Hyundai

Santa Fes; Installing Over slam Bumpers on Hyundai Sonatas; Removing doors

from vehicles by use of a door lift assist device to send doors to the

"door line" in order for parts to be installed on them; Verifying the

correct engine room wires, floor wiring harnesses, and trunk room wires, as

well as placing them in and on the vehicle for installation at other

stations on the production line, including spreading floor wiring harnesses

inside the vehicle in order to facilitate installation by other processes

on the production line. I have also gained experience in replacing bumpers

and replacing headliners. I am familiar with following Standard Work

Instruction Sheets (S.W.I.S.) and "quality checks" at every station. I

have daily interaction with production Team Leaders, Group Leaders, and

production Assistant Managers. I have worked a rotating shift and am

familiar with working at a fast pace for long hours.

Supervisor's Name: Malcolm Brown - Group Leader - Trim

Telephone Number: 334-***-****

Employer: Kyser Fine Furnishings

Address: 4044 Wetumpka Hwy. Montgomery, Alabama 36110

Job Title: Customer Service Manager / Repair Supervisor

Dates: From: January 2004 To: June 2005

Duties: Handling and resolving customer service issues including the

following: scheduling exchange of defective or damaged furniture with

customers and with furniture manufacturers; Ordering replacement furniture

and parts; Working with manufacturers and their sales representatives in

receiving credits for damaged or defective merchandise; Working with our

sales associates on repair or replacement issues for clients; Quality

inspection of all furniture leaving the store; Repairing damaged or

defective furniture (when required); Touching up furniture, matching

finishes and texture, using a variety of finishing materials and finishes;

Schedule shipment of furniture by freight line and U.P.S.; Organizing,

moving, tracking, logging, and storing items in the warehouse that require

repair, exchange, re-delivery, shipping, and vendor credits. Duties require

working on merchandise in the warehouse, on the showroom floor, and also at

the homes of customers.

Supervisor's Name: Alan Taylor - Store Manager

Telephone Number: 334-***-****

Employer: Deal's Cabinetry and Fine Woodworking

Address: 13391 Edna Brake Lucas Dr. Montgomery, Alabama 36117

Job Title: Cabinet-maker / Woodworker

Dates: From: August 1, 2002 To: July 23, 2003

Duties: Building custom-made cabinetry - both commercial and residential -

including paint-grade as well as stain grade; Installing cabinetry;

Experiences include use of shop equipment such as the following: planer,

jointer, table saw, miter saw, band saw, jig saw, reciprocating saw,

circular saw, radial arm saw, shaper, router, plate joiner, pneumatic

nailers, drill press, standard drill, belt sander, palm sanders, random

orbital sander, D/A sander, bench grinder, dust collector, and several

other shop tools; Experiences also include periodic use of stain, as well

as spraying sanding sealer and lacquer.

Supervisor's Name: Allen Deal - Owner

Telephone Number: 334-***-****

Employer: Old Style Furniture

Address: 2381 U.S. Hwy 231 Wetumpka, Alabama 36092-4581

Job Title: Woodworker

Dates: From: November 2001 To: July 2002

Duties: Building and finishing custom-made furniture; Restoring and

repairing antique furniture; Experiences include use of shop equipment such

as the following: planer, jointer, table saw, miter saw, scroll saw, band

saw, jig saw, reciprocating saw, circular saw, shaper, lathe, router, plate

joiner, pneumatic nailers, drill press, standard drill, belt sander, palm

sanders, random orbital sander, bench grinder, dust collector, and other

shop tools; Experiences also include use of stripping agents, stains,

sanding sealer, lacquer, and lacquer thinner, as well as use of a wheel

buffer for polishing metals and hardware.

Supervisor's Name: Steve Balkenbush - Owner

Telephone Number: 334-***-****

Employer: Jenkins Brick Co.

Address: 10200 Hwy 80 E. Montgomery, Alabama 36117

Job Title: Estimator

Dates: From: June 18, 2001 To: November 2, 2001

Duties: Doing Quantity and Material-only take-offs (from Architectural

plans and specifications), including slab materials (excluding concrete)

such as rebar, welded wire mesh, curing and sealing compounds, CMU, brick,

mortar, horizontal joint reinforcement, wall ties, masonry anchors, through-

wall flashing, damp-proofing, rigid insulation, and countless other

building products; Getting pricing from building product manufacturers for

infrequently used items; Doing quotes for Jenkins' sales people and yard

managers (company- wide, in the Southeast) to give to contractors to use in

submitting bids.

Supervisor's Name: Amy Skeen - Estimating Manager

Telephone Number: 334-***-**** or 888-***-****

Employer: Jarvis Contracting Services

Address: 3128 Hemon Rd. Montgomery, Alabama 36106

Job Title: Contractor's Assistant

Dates: From: July 2000 To: June 2001

Duties: Renovating; Room additions; Home improvement; Basic carpentry;

Woodworking (Including cabinetry); Window and door installation and

replacement; Trim carpentry; Wood replacement; Ceramic tiling; Remodeling;

Deck and fence restoration; Sheetrock repair and replacement; Interior and

exterior painting; Basic (non-reinforced) concrete work.

Supervisor's Name: Jake Jarvis-Owner

Telephone Number: 334-***-****

Employer: Jeffcoat Engineers and Surveyors

Address: 928 South Hull Street Montgomery, Alabama 36104

Job Title: Survey Crew Member

Dates: From: April 1998 To: July 2000

Duties: Rodman; Instrument man; Some data-collection (HP 48 gx data-

collector with survey data card); Operating a survey level and level-rod;

Boundary and topography surveying; Laying out on-site field-line sewage

disposal systems; Running percolation tests and obtaining soil samples;

Running G.P.S. satellite receivers; Personally interacting with clients and

office personnel.

Supervisor's Name: Guthrie Jeffcoat -Owner

Telephone Number: 334-***-****

Employer: Colonial BancGroup--Personal Banking Services

Address: 1 Commerce Street Montgomery, Alabama 36104

Job Title; Personal Banking Services Representative

Dates: From: July 1997 To: May 1998

Duties: Selling Home Equity Lines (second mortgages) to customers in

Alabama, Florida, Georgia, and Tennessee (mainly to current Colonial

Mortgage customers); Ordering appraisals on properties being mortgaged;

Running credit reports; Performing mass mail-outs; Interacting with

Colonial branch managers in different regions of Alabama, Florida, Georgia,

and Tennessee.

Supervisor's Name: Susan Guy

Telephone Number: 334-***-****

Employer: Parisian, Inc.

Address: Riverchase Galleria Birmingham, Alabama, then transferred to the

Montgomery Mall in Montgomery, Alabama

Job Title: Sales Associate

Dates: From: October 1996 To: July 1997

Duties: Men's clothing sales in Polo, Tommy Hilfiger, and men's

sportswear; Merchandising; Stocking; Placing orders for shipping from other

Parisian stores

Supervisor's Name: Birmingham: Ann Lanz Montgomery: Shannon Griffin

Telephone Number: Birmingham: 205-***-**** Montgomery: 334-***-****

REFERENCES:

Name: Brenda Pond

Occupational Title: Human Resources Manager for Business Interiors

Address: (Work) 2101 Highland Ave. S., Suite 300 Birmingham, Alabama 35205

Telephone Number: 205-***-****

Name: Debbie Caldwell

Occupational Title: Sales Associate for Business Interiors

Address: (Work) 1141 Lagoon Business Loop Montgomery, Alabama 36117

Telephone Number: 334-***-****

Name: Robbie Till

Occupational Title: Production Team Member - Trim 1 - H.M.M.A.

Address: (Home) 8444 Fort Dale Rd. Greenville, Alabama 36037

Telephone Number: 334-***-****

Name: Adam Carlton

Occupational Title: Service Technician for ADT

Address: 955 Parkwood Dr. Montgomery, Alabama 36109

Telephone Number: Cell: 334-***-****

Name: John McCullough

Occupational Title: Parts Sales - Interstate National Lease

Address: (Home) 36 N Hester Street McKenzie, Alabama 36456

Telephone Number: 334-***-****

Name: Joe Campbell

Occupational Title: Territory Manager - Penske

Address: (Home) 610 Warwick Road Birmingham, Alabama 35209

Telephone Number: 205-***-****

Name: Alan Taylor

Occupational Title: Store Manager - Kyser Fine Furnishings

Address: (Business) 4044 Wetumpka Hwy. Montgomery, Alabama 36110

Telephone Number: 334-***-****



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