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Education & Bachelor of Arts Degree, California State University at

Certifications Hayward. Major - Liberal Arts, concentration in Theater

Arts-Dance. Minor - Marketing. 1998

Notary Public, Certified Loan Signing Agent, 03/04 -

current

California Real Estate Salesperson, 10/05 - pending

renewal

Zumba Instructor Certification, 7/09 - current

AFAA Group Exercise Certification, 10/09 - current

Summary of Marketing, Customer Service & Sales skills

Experience Produce marketing materials, including property

information flyers and manage all aspects of production.

Social Media Marketing - Facebook, Twitter, MySpace, etc.

Mortgage Loan Origination and servicing.

Inbound telesales

Recruiting and training Independent Consultants.

Service personal customer base to ensure satisfaction -

order taking, follow-up calls, satisfaction surveys,

order issues.

Direct Sales through fun, in-home shows.

Provided customer service in voice mail, paging, and

message center

Computer, Administrative, and Clerical Skills

Have acquired over 10 years of professional

administrative and clerical experience that includes real

estate/mortgage office, call center, insurance, legal

office, marketing, accounting, public relations, sales,

general clerical, medical office, and supervisory duties.

Office Management, Bookkeeping, Property Management,

Escrow Coordination, Greeting visitors, 10+ phone line

answering, routing calls, scheduling appointments and

message taking.

Experienced in utilizing Internet Navigation, including

World Wide Web research skills and email.

Experienced in using Microsoft Word, Excel, Outlook,

Outlook Express, Quickbooks, Quicken, Rent Manager,

Works, WordPerfect, Lotus 123, Sunbill.

Type 69 wpm, 10-key by touch, correspondence.

Supervisory and Management skills

Office Management of Real Estate/Property

Management/Paint Co./Law office

Led Consultant team of 13 for Direct Sales Organization -

goal setting, planning, strategy team-wide and

one-on-one.

Serve on Leader Team - plan training topics for monthly

workshops, train Consultants.

Recruit and train new Consultants for Direct Sales

Organization.

Supervised 3-15 message center operators - performed

quarterly evaluations.

Experience Fitness Instructor, Vallejo, CA (7/15/09 - current)

Recruiter/Program Leader, EF Educational Homestay

Programs, Fairfield, CA (5/10 - 8/10)

Marketing Consultant, ParetoCentral.com, SF, CA (10/09 -

7/10)

Office Manager, Realty World All Services/Griswold

Painting, Inc./Law Office of Noble Griswold (1/9/07 -

8/1/09)

Mortgage Specialist, Pacific Funding Group (9/20/05

-1/8/07)

Program Director, Institute of Reading Development

(3/04/05 - 5/31/05)

Fundraising Chairperson, Vallejo Parent Nursery School

(09/04-06/05)

Teaching Assistant, Vallejo Parent Nursery School

(08/01-06/02 and 08/04-06/05)

Receptionist, Vallejo Insurance Associates, Vallejo

(10/03-04/04)

Dance Instructor, Westlake School for the Performing Arts

(03/93 - 06/96)

Contact this candidate