Customer Service Manager
Resume:
AHILA POOBALAN
Pg*
Pittsburgh,PA 15235
abi95q@r.postjobfree.com
abi95q@r.postjobfree.com
JOB OBJECTIVE: To obtain position as a Data Entry Clerk
WORK HISTORY
DATA ENTRY CLERK
Apr 2010-May2010
BANK OF NEW YORK MELLON
. Verified client information in different systems, update the
information and attached client tax with client profile
. Printing and filing
CASHIER/TEAM LEADER June 2001-July2009 (Part time)
A/W RESTAURANT AND COUNTRY STYLE
. Strong knowledge in all the areas of customer service including food,
cash, Debit and credit, ordered supply, open and close operation, work
with team, interviewed new employees
. Excellent relationship building with customers, resolving problems,
month end inventory taken and clerical
. Strong leadership skills, manage staff and expert in training and
assign employees to specific duties
ACCOUNTS PAYABLE CLERK
TRIDEL PROPERTY MANAGEMENT Apr 07-Sept08
. Received and reviews invoices from property manager, matches
documents, codes and batches
. Assembled voucher packages for approval by appropriate property
accountant
. Checked all amounts, who is payable to, date and property manager
signatures on the invoices and assist with year end audit reports
. Performed other basic clerical duties associated with accounts payable
. Entered all invoices in to the accounting (YARDI) system(data entry)
. Ability to meet weekly deadlines with a high volume of work
. Run checks every week and send it to property management
. Received call from property manager regarding payment and
invoices
. Received large amount of invoices from Operating and Reserve
Accounts and wait to be get signature from that property
accountant as well as manager of accounting department
. Checked bank balances before run the checks and End of month
prints all A/P reports
. Assist with copying, binding and distributing monthly reporting
packages as required
Pg2
412-728-
8464
ACCOUNTS RECEIVABLE CLERK
. Received monthly rent checks from property manager and bank
reconciliations
. Verified the information as well as right amount and correct property
code
. Prepared batches of checks for data entry and enter all checks in to
the log book
. Enter all checks amounts and other information in to the YARDI system.
. Process backup reports and all checks deposit in to the bank and
print A/R report
CUSTOMER SERVICE REPRESENTATIVE Sept 06-
Mar 07
CANADIAN IMPERIAL BANK OF COMMERCE
. Handled various transaction cash handling and cashed checks
. Provide account status data whenever requires
. Informed customers about various bank products and services
. Balanced cash and checks end of day and Clerical
. Maintained good customer relationship and solved problems
. Dealt with personal and business transactions
CLERICAL
Nov 05-Sep06
CANADIAN IMPERIAL BANK OF COMMERCE-Inria Items Inc.
. Dealt with USD and different foreign currency
. Calculations and Packing to cash order for bank customers
. Opened envelope and ATM machines deposits processing-Check & Cash
(Proofer)
Computer Skills
MS Word, Excel, Access, PowerPoint, Internet Browser, WordPerfect, Lotus
QuickBooks and Electronic Mail
Advanced hands on experience in accounting software including AccPac and
Simply Accounting and 8000-10000 KSPH
EDUCATION/PROFESSIONAL DEVELOPMENT
ACCPAC, SIMPLY ACCOUNTING, WORD, EXCEL AND DATA ENTRY- 2005
Office Workers Career Center www.officeworkers.org
Toronto, ON
DIPLOMA IN BUSINESS ACCOUNTING (2nd Level CGA) 1999-2002
Centennial College
Scarborough, ON
REFERENCES AVAILABLE UPON REQUEST
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