Customer Service Manager

AHILA POOBALAN

Pg*

*** **** ****** ****. #**

Pittsburgh,PA 15235

412-***-****

********@***.***

***********@*****.***

JOB OBJECTIVE: To obtain position as a Data Entry Clerk

WORK HISTORY

DATA ENTRY CLERK

Apr 2010-May2010

BANK OF NEW YORK MELLON

. Verified client information in different systems, update the

information and attached client tax with client profile

. Printing and filing

CASHIER/TEAM LEADER June 2001-July2009 (Part time)

A/W RESTAURANT AND COUNTRY STYLE

. Strong knowledge in all the areas of customer service including food,

cash, Debit and credit, ordered supply, open and close operation, work

with team, interviewed new employees

. Excellent relationship building with customers, resolving problems,

month end inventory taken and clerical

. Strong leadership skills, manage staff and expert in training and

assign employees to specific duties

ACCOUNTS PAYABLE CLERK

TRIDEL PROPERTY MANAGEMENT Apr 07-Sept08

. Received and reviews invoices from property manager, matches

documents, codes and batches

. Assembled voucher packages for approval by appropriate property

accountant

. Checked all amounts, who is payable to, date and property manager

signatures on the invoices and assist with year end audit reports

. Performed other basic clerical duties associated with accounts payable

. Entered all invoices in to the accounting (YARDI) system(data entry)

. Ability to meet weekly deadlines with a high volume of work

. Run checks every week and send it to property management

. Received call from property manager regarding payment and

invoices

. Received large amount of invoices from Operating and Reserve

Accounts and wait to be get signature from that property

accountant as well as manager of accounting department

. Checked bank balances before run the checks and End of month

prints all A/P reports

. Assist with copying, binding and distributing monthly reporting

packages as required

Pg2

412-728-

8464

ACCOUNTS RECEIVABLE CLERK

. Received monthly rent checks from property manager and bank

reconciliations

. Verified the information as well as right amount and correct property

code

. Prepared batches of checks for data entry and enter all checks in to

the log book

. Enter all checks amounts and other information in to the YARDI system.

. Process backup reports and all checks deposit in to the bank and

print A/R report

CUSTOMER SERVICE REPRESENTATIVE Sept 06-

Mar 07

CANADIAN IMPERIAL BANK OF COMMERCE

. Handled various transaction cash handling and cashed checks

. Provide account status data whenever requires

. Informed customers about various bank products and services

. Balanced cash and checks end of day and Clerical

. Maintained good customer relationship and solved problems

. Dealt with personal and business transactions

CLERICAL

Nov 05-Sep06

CANADIAN IMPERIAL BANK OF COMMERCE-Inria Items Inc.

. Dealt with USD and different foreign currency

. Calculations and Packing to cash order for bank customers

. Opened envelope and ATM machines deposits processing-Check & Cash

(Proofer)

Computer Skills

MS Word, Excel, Access, PowerPoint, Internet Browser, WordPerfect, Lotus

QuickBooks and Electronic Mail

Advanced hands on experience in accounting software including AccPac and

Simply Accounting and 8000-10000 KSPH

EDUCATION/PROFESSIONAL DEVELOPMENT

ACCPAC, SIMPLY ACCOUNTING, WORD, EXCEL AND DATA ENTRY- 2005

Office Workers Career Center www.officeworkers.org

Toronto, ON

DIPLOMA IN BUSINESS ACCOUNTING (2nd Level CGA) 1999-2002

Centennial College

Scarborough, ON

REFERENCES AVAILABLE UPON REQUEST

Contact this candidate