Customer Service Representative
Resume:
Latoysha K. Roberson
College Park, GA 30349
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Objective: Seeking a position as an Experienced Customer Service Representative, where I can
utilize previous experience and skills to meet business objectives and support commitments to
excellent customer service and continuous improvement.
Education:
Brown Mackie College
Atlanta, GA
Criminal Justice AAB
Associates of Applied Business 04/2012
Southeastern Beauty and Barber School
Columbus, GA
Cosmetology
Graduated 02/06
Experience:
Cloud 10
At Home CSR
10/08/09 to 04/30/10
Duties consisted of assisting customers with cable
service, including billing and payments, technical
support, and all other service issues.
Teletech
At Home CSR
10/03/08 to 02/05/10
Duties included directing customers to the proper
departments depending upon issue.
Kaylons Salon
Stylist
06/11/07 to 05/07/08
General hair care of clients, including consultations to
determine the desired outcome.
Regis Salon
Stylist
03/15/06 to 01/15/07
General hair care of all type, including services such as
facials, massages and waxing.
Health Data
Data Entry Clerk
09/06 to 03/06
Duties included keying state data for car tags and titles.
Afni
Customer Service Representative
10/01 to 06/02
Duties consisted of assisting customers with cellular
service accounts including bill and payments, technical,
and all other service accounts.
Intercall
Customer Service Representative
05/99 to 10/01
Duties included assisting customers in transferring to the
teleconference requested and also made reservations for
future calls.
References available upon request
Contact this candidate