Cynthia Herczeg
San Antonio, Texas 78247
Home: 210-***-**** Cell: 210-***-****
abi94y@r.postjobfree.com
OBJECTIVE: A career opportunity as an Administrative Assistant requiring
an effective communicator with excellent interpersonal skills and the
proven ability to drive revenues while maintaining a highly organized
office environment.
QUALIFICATIONS AND ACCOMPLISHMENTS:
4 years in successful management of office staff and daily operations
Delegated responsibilities to employees to meet company's expectations
Exceptional organizational/planning skills; simultaneously supervised and
monitored multiple tasks; developed new systems and forms to increase
office efficiency.
Proven ability in dealing calmly and effectively in high stress situations
Detail oriented and thorough in completing work tasks
Independent worker to guiding oneself with little or no supervision, and
depending on oneself to get things done.
Accomplished problem solver in all aspects
PROFESSIONAL SKILLS:
Time Management Graphics Design Superb Negotiation Skills
Customer Relations AP / AR Critical Thinking
MS Word / Excel Payroll Sound Decision Making
Quick Books Multitasking 100% Team-Player
EMPLOYMENT:
2009-2009 HR Administrative Assistant, McClelland & Hine Inc San
Antonio TX
Provided Administrative Support to HR Department, Management (supervisors),
Marketing Department, Underwriters in the San Antonio, Dallas and Houston
branches with confidential access to our online quoting to various programs
/ agents throughout Texas.
Organized and prepared Brokerage Agreements contracting and binding current
agents / potential agents with MHI rules and regulations utilizing
Microsoft Word.
Proven ability with solving various issues that may arise amongst agents
and employees in a timely manner via e-mail, multi-phone line and in
person. Communicated company policy and provided recommendations on how to
improve internal / external processes.
Orchestrated employee / agents inquiries and funnel them to the appropriate
specialized team from our corporate office. Proficiency with all office
etiquette to include but are not limited to fax, copy, scan, multi-phone
lines and paperless filing.
Assisted with HR projects, accounting, mail room when feasible.
Cynthia Herczeg
2008-2009 Property Manager La Fiesta Apartments San Antonio TX
Oversaw daily business operations/supervised maintenance and ensure the
safety/security of all residence.
Prepared and negotiated lease contracts/renewals, created documents,
enforce rules and regulations.
Organized and devised business proposals/contracts, files, data entry,
document monthly payments regarding rent and utilities utilizing Excel
programs.
Tracked various issues that would arise and implemented immediate effective
resolution, generated public relations, multi-phone lines and interpersonal
relations with residents.
2008-2008 Administrative Assistant Bluebonnet A/C San Antonio TX
Negotiated and prepared proposals (bids) and permits.
Scheduled and dispatched technicians, data entry, invoicing, billing,
utilizing Quick Books.
Streamlined inventory. Coordinated multiple phone lines with the
appropriate individual.
2006- 2009 Customer Relations Specialist Spartan Staffing San Antonio
TX
Generated customer relations with known product.
Prioritized daily activity report.
Data entry, invoicing, billing utilizing company layout programs.
Dispatched and scheduled fifteen to twenty service/install technicians
daily
2007-2007 Administrative Assistant Newsome Sprinklers San Antonio
TX
Supervised and tracked three technicians on a daily basis.
Operated multiple phone lines, data entry, invoicing, billing utilizing
Quick Books
2005-2007 Secretary T&B Tool & Equipment San
Antonio TX
Data entry, invoices, accounts payable utilizing Quick Books
Created and maintained inventory control
Established payroll on a weekly basis.
2003-2004 Front Desk Agent Holiday Inn San
Antonio TX
Multi-tasked various positions, PBX operator, (per)check-in/out,
established reservations, additional data entry/scheduled four major
airlines and Greyhound utilizing Encore programs. Ensured accommodation
and quick resolutions to any guests' complaints, needs or desires.
1998-2000 Supervisor, Front Desk Agent Marriott Courtyard San
Antonio TX
Oversaw daily business operations with supervision of three plus employees
and no turnovers.
Collaborated customer relations with the hotel and their specific needs and
desires.
EDUCATION:
32 hours towards B.A., Criminal Law / Justice San Antonio
College