Customer Service Sales

Scott Van Meerten

*** **** ******* ******...**********, MN 55082

651-***-****

****@*******.***

______________________________________________________________________

OBJECTIVE: To obtain a Driver-Straight Truck Dry position by leveraging my

extensive Driving and Communications backgrounds.

QUALIFICATIONS

- Excellent Customer Service Skills - Database Management

- Created & Maintained Excel & Word Documents - Sales/Service Support

- Inventory Management/Cycle Counts - Office

Support/Purchasing

- Ordered/Coordinated Special Glass Orders - Warehouse Maintenance

PROFESSIONAL EXPERIENCE

Lakeview Hospital, Stillwater, MN

Foundation Volunteer...2009-Present

. Update and Maintain Donor Records

. Build Donor Lists using E-Tapestry

. Coordinate and Work at Fundraiser Events

Andersen Corporation, Bayport, MN 1983-2009

Collateral Coordinator...1995-

2009

Finished Product Warehouse/ Mail Clerk/ Order Rewriter...1983-1995

. Handled Distributor calls placing Orders/Changes/Cancellations

to Vanload Orders. Follow up with Manufacturing to make changes

on the factory floor

. Re-write orders with discounts and special pricing to

Manufacturing standards

. Ordered Special Glass through Cardinal and coordinated ETA with

Production Scheduling to manufacture the unit on time

. Quote Special Glass Orders for Distributor/Dealer Projects

. Provided usage numbers, forecasting through Business Objects to

track Sales

. Invoiced and Tracked Sales Orders in BAAN ERP

. Assembled shipments to provide outside vendors with adequate

inventory

. Answered daily backorder report and rescheduled when stock is

replenished

. Fulfilled daily orders for customers, determining best possible

shipping method based on "need by" dates

. Licensed Forklift Operator/CDL Certification Class B

EDUCATION

Business Objects I Tools and Techniques for

Continuous Improvement

BAAN Implementation Software Managing Conflict

PLM Project Management Team Building

for the Individual

Managing Change Microsoft Word/Excel/Outlook

University of Wisconsin-River Falls, WI

Elementary Education

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