Ronald A. Wimbley
Baltimore, MD **214
Phone: 603-***-****
E-mail: **********@*****.***
Employment History
Relyco Sales Inc., Dover, NH (2009-
2010)
Vice President of Marketing
. Led Relyco marketing services, encompassing brand and product
marketing management in support of two sales departments and 56
product lines. Marketing initiatives reversed of four year negative
sales trend by increasing the corporate client base by 24%, online
lead generation by 35%, and achieving a 25% lead to sales
conversion ratio.
Designed and executed qualitative and quantitative research to support an
audit and repositioning of corporate and product brand.
- Conducted one-on-one interviews, panels, and surveys among key clients
and resellers within seven vertical markets. Conducted one-on-one
interviews among the Relyco senior management team in addition to
internal surveys among employees within research and development,
customer service, and client and reseller sales teams.
- Produced a market overview of the value added print distributor space,
confirming major industry, category, and segment attributes and
trends. Analysis encompassed the Relyco competitive landscape,
corporate and product position, and market strength weaknesses
opportunities and threats.
- Developed a corporate and product brand study identifying brand
essence, value proposition, functional benefits, and emotive benefits.
- Identified product mix within the Laser Check Printing Solutions,
Innovative Laser & Digital Forms, and Self Mailer Pressure Seal Forms
product groups.
Planned and instituted a new corporate and product line brand strategy.
- Produced brand standards and guidelines for corporate and product
brands.
- Executed a corporate band campaign that featured a new corporate
identity package: logo, tagline, messaging, business papers and
presentation templates.
- Developed all corporate collateral including product sample packs,
sales kits, welcome kits and corporate umbrella brochure.
- Construct a co-brand strategy that establish product brand within the
reseller channel.
- Redesigned all product brands in creative, messaging, packaging and
labeling to reflect a synergistic look and feel.
- Developed sales brochures reducing the number of product collateral
from 305 pieces to 9 full line brochures.
- Created product marketing and channel activation plan for the launch
of a Samsung/Relyco MICR printer line. Activation plan included a
national distributor network sales training program, Samsung/Relyco
MICR sales collateral, and a annual marketing plan to support the
launch of five MICR product lines.
Produced and implemented a multichannel direct response marketing plan
for the acquisition and retention of direct client and reseller sales.
- Audited the corporate enterprise system and produced a comprehensive
data dictionary, scheme, and administrator's guide of all business
unit modules; order entry, customer service, inventory, financial,
sales and marketing. Analyzed all administrative cost associated with
operating the non-relational legacy system and made recommendations to
procure a midsized ERP system.
- Analyzed internal databases over a ten year range, benchmarking sales
performance at the industry, client business type, product group, and
product line levels; established database segmentation and customer
lifetime value.
- Designed and executed CRM management system based upon a learn-do-loop
matrix to guided acquisition campaigns and retention client touch
point campaigns.
- Designed and launched acquisition campaigns targeting underperforming
client business type/product line clusters. Direct response campaigns
utilized communication vehicles versioned by creative, message, and
offer. New and cross sales were incentivized through promotional
discounts and the bundling of product compliments
- Procured database marketing, list management, and appendage vendors.
- Develop telesales scripts and supported direct and reseller sales in
campaign sales training.
- Led all departments in the development of a comprehensive RFP,
identifying the business and technical requirements for each
functional area
- Led the management team in the RFP/ bid review process for midsize
ERP solutions and design vendors.
Audited and redesigned the Relyco web channel:
- Benchmarked 3 legacy web properties that developed organically of the
course of ten years. The primary corporate website consisted over
10,000 links and 4000 web pages.
- Analyzed the preexisting SEO approach which produced 35 leads per
month, at a cost of $128.00 per lead, for an average ticket sale of
$28.00 and a 12% online lead to sales conversion ratio.
- Implemented an online lead generation strategy which repurpose a 100%
PPC spend towards a SEO approach based on SEM best practices. The
initiative produced a 35% increase in online leads with a 25% lead to
sales conversion ratio.
- Researched and developed SEO keyword, back link, Google ad word mix.
- Instituted a supply network consisting of a website creative and
architectural design agency, SEO/SEM agency, and content management
solution.
- Led management team in a web channel strategic planning workshop which
established design and content management best practices in
development of the Relyco corporate website and reseller partner
portal.
- Established strategic direction of website wireframe, key messaging,
creative placement/layout, and offer.
Established project management processes across marketing services,
direct sales, reseller sales, and research & development:
- Introduced PMBOK project management processes and reporting including,
production calendars, project request forms, creative briefs, creative
platforms, status reports, conference reports, and project plans
encompassing task assignments, timelines, and completion requirements.
- Assisted direct sales in the development of annual strategic plan
including formation of key account and inbound/outbound sales teams.
- Developed channel marketing plans for major reseller partners.
Rawconsult, Dover, NH (2007-
2009)
Independent Consultant
. An independent consultant with over fifteen years experience in B2B
and B2C marketing, I provided strategic and tactical marketing
communication solutions to clients within the Automotive, Beverage,
Financial Services, Information Technology, Medical Device, Non-
Profit, and Publishing industries. Core capabilities include:
- Strategic Marketing Planning
- Business Planning
- Market Research
- Brand Development
- Public Relations
- Field Promotion and Retail Activation
- Event Sponsorship and Affinity Marketing
- Direct Response and Database Marketing
- Mainline Advertising (Radio, Television, Print, Web)
- Account and Project Management
NAVTEQ, Chicago, IL
Vehicle Marketing Communications Manager
(2006-2007)
. Worked across internal functional groups to deliver marketing
communication solutions to major OEM clients. Marketing initiatives
included sales team support, OEM channel programs and direct to
customers campaigns. Executions included:
Press releases, product update announcements, and fact sheets
Sales kits, brochures, presentations, and other sales collateral
Trade show and event planning
Direct mail and e-mail communications
Content updates on the corporate intranet
DDB Worldwide Communications Group Inc., Chicago IL
Account Supervisor
(2004 -2005)
Led direct response account management, creative development, and
production teams for the Chicago Tribune account. Initiatives resulted in
the client's first fully integrated marketing communications campaign in
which direct response communications were versioned by consumer
demographic, psychographic, and socioeconomic breaks. This approach
helped to extend subscriber attrition by two weeks and establish segment
specific acquisition controls. Strategic planning and project management
responsibilities encompassed:
- A direct response acquisition strategy and test matrix which
established versioned communication controls across all acquisition
channels.
- A retention strategy which employed a communication touch point plan
to direct communication channel, form, and frequency based upon
subscriber life cycle and consumer segment.
- The development of campaign integration between direct response and
mainline executions.
- Management of the creative development and production of all direct
response communications, acquisition and retention. Including direct
mail, DRTV, Direct Radio, promotion materials, newspaper inserts, web
banner, and landing pages.
Institutes at Aquinas College, Grand Rapids, MI
Marketing Communications Manager
(2001-2003)
Developed and executed marketing communication plans for the Woodrick and
Community Leadership Institutes. Marketing initiatives helped to launch
Institute programs within the Grand Rapids valley and fix the Institutes
within the Aquinas College community. Presented and obtained board
approval of marketing communication campaigns designed to:
Increase general public awareness of institute philanthropic activities.
Support philanthropic initiatives in the field by encouraging adoption
and volunteerism.
- Drive corporate participation in diversity workshops and seminars.
Assist the Director of Campus Life in multicultural programming and
student counseling.
The Wimbley Group, Inc., Itasca, IL
Senior Account Executive (1997-
2001)
. Led account management, creative development, and production teams for
the DBT On-line account;
a general market account generating $20MM in annual billings. Branding
campaigns were directed towards B2B customers and occurred at the
corporate and product level. Marketing initiatives help to launch DBT-
Online's new corporate identity while supporting aggressive product
launch and acceleration objectives. Marketing activities resulted in a
75% increase annual of sales, moving the client to a number three
position within the category. Planning and management responsibilities
encompassed:
- A corporate brand identity campaign
- National campaigns for the launch of AutoTrack XP and acceleration of
AutoTrack Plus brands.
- Database marketing including analysis, segmentation, and establishment
of LTV, in addition to CRM acquisition and retention.
- Monthly design and execution of corporate and product print campaigns
to trade publications.
- Monthly design and execution of corporate and product direct response
campaigns: mail, electronic, and DRTV, synergistic to print.
- A national trade show and event sponsorship calendar.
- Sales collateral and promotional material.
- Tradeshow booth, signage, collateral, and videos.
- Press releases, product fact sheets, whitepapers, and annual report.
Facilitated marketing research and strategic planning initiatives, in
addition to managing creative development and production teams, for the
Kemper Insurance client. Research and planning efforts identified latent
volume among African American (AA) consumers within the preferred
automotive insurance category. Affinity marketing programs increased
awareness of the Kemper brand among the target, resulting in a 45%
increase in written premiums at an average annual savings of $1800 among
to consumer. Planning and management responsibilities covered the
development and execution of:
- A diversity business plan for Kemper Insurance Personal Lines.
- A national affinity marketing campaign.
- An agent network and client call center diversity training program.
- A national brand campaign comprising print, direct mail, and event
sponsorship tactics.
- Publication of a quarterly affinity magazine: The Masonic Journal (The
official magazine of the Prince Hall Free Masons Conference of Grand
Masters).
- An affinity group database and CRM acquisition and retention program.
Project Manager (1994-
1997)
Supported senior account management with general marketing research and
strategic planning:
- Consumer brand analysis.
- Demographic market overviews.
- Competitive analysis.
- Focus group moderator guides and reports.
- Development, administration, and analysis of surveys and
questionnaires.
- Research for category situational reviews.
Managed the development of agency database marketing and IT resources.
- Led development team in creating a qualified database of 4 million
African American consumers.
- Procured and managed vendor developers and programmers in creating the
database hardware and software platforms.
- Participated in design of database segmentation, overlays, appendages,
and hygiene protocols.
- Managed project budgets and pert charts.
Managed affinity-marketing initiatives for Buick Motors, Pontiac-GMC, and
the General Motors Minority Dealer's Association. Project Management
duties included:
- Development of trade-event signage, collateral, and promotions.
- Coordination of trade show event logistics: hotel accommodations,
delivery of display vehicles and booth packages, management of brand
specialist, event coordinators, and talent.
- Development of affinity program direct mail creative.
- Management of agency vendors: print shops, mail houses, list managers.
- Development of affinity group databases.
- Development of attendee surveys and post event reporting.
Education
Bachelor of Arts in History, University of North Carolina - Chapel Hill
Pennebaker Direct and Interactive Marketing Program - De Paul University
Russian Language and Economic Development - Nizhny Novgorod University
Languages: Russian and German