Customer Service Management
Resume:
Stacy D. Beltran
Haymarket, Va 20169
Objective: To expand my administrative skills while working around animals
which is what I truly love to do.
Experience Summary:
Handled various administrative tasks with diligence
Proficient Computer and Communication skills including Microsoft Office
Worked with animals both domestic and exotic.
Professional Experience:
Finance Specialist, November 2008 - Present
United States Army Reserves
Verify accuracy of data bases, disbursing reports and documents
Review and execute pay issues
Assist with our Detachment's priorities per each drill weekend
Provide guidance to fellow soldiers
Receptionist, July 2009 - Present
Ashburn Farm Animal Hospital
Coordinate consults and appointments using the Avimark Program
Establish methods to enhance administrative flow and customer service
Carry out daily tasks involving managing money, and ensuring client charts
are accurate and current.
Independent Contractor, July 2008 - February 2009
Everything & The Dog
Compiled new client data into electronic files using Microsoft Office
Worked independently planning own work schedule while maintaining
communication with supervisor on a weekly basis via telephone and/or email.
Performed scheduled visits with clients and executed discussed tasks
including errands, house sitting, and pet sitting.
Canine Control Officer, June 2007 - March 2008
Jefferson County Animal Shelter
Coordinated Public Education (created weekly fliers using Microsoft Word,
oversaw the shelter's website, and represented the Shelter at public and
community affairs.
Record Management - Created censuses to conclude the population of canines
in the county, then developed a chart using Excel to record how many were
licensed with the county, and how many were not. Used data to create
graphs (using Microsoft Excel), and presented to county officials. Updated
annually.
Counseled, advised, and enforced public of both local and state animal
laws.
Education:
August 2005 - May 2007 Suny Jefferson College, NY
A.A.S in Animal Management
Completed Microsoft Office course
Skills
Knowledge of Word, Excel, and Power Point. Able to adapt to new software
Completed Statistics course
Skills
Learned concepts of collecting, analyzing, and drawing conclusions from
data.
References:
Available upon request
Contact this candidate