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Customer Service Human Resources

Location:
Sylvania, OH, 43560
Posted:
October 17, 2010

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Resume:

Rene' T. Coutts

Human resource generalist

**** ******** ***** ******

419-***-****

Sylvania, OH 43560

abi900@r.postjobfree.com

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PROFESSIONAL SUMMARY OF QUALIFICATIONS

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Strong background in all functions of staff selection from the initial

recruiting to behavioral interviewing, reference checking and extending

offer. Job description development, evaluation and grading, solid

knowledge of federal and state employment law, benefits administration

and employee issue resolution. Trained FMLA Administrator. Professional

with a passion for human resources and team development.

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PROFESSIONAL EXPERIENCE

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The Diocese of Toledo December 2006-

Toledo, OH Present

HR Generalist

Provide a diverse range of HR functions to the Diocese and our 128

Parishes and 81 Schools in Northwest Ohio.

* FMLA Administrator: Develop tracking system, train Business Managers

and Supervisors on FMLA requirements to comply with Federal Laws, key

contact for all employees, business managers, supervisors and

principals in the entire Diocese.

* Recruit and interview key staff for Diocese, Schools and affiliated

organizations.

* Advise schools in the closings/consolidations process, from initial

announcement to interviewing current staff, ranking of staff, and

working with employees whose position was eliminated.

* Create & evaluate current job descriptions & salary grades to achieve

consistency.

* Advise all parishes and schools on benefit related issues, employee

related issues and FMLA.

* Maintain career opportunities on our Diocesan website.

* Developed a computerized, interactive vacation and sick tracking

system.

Sylvania Public Schools September

2001-

Sylvania, OH December 2006

Substitute Teacher

Taught all grades K-12, focusing primarily on junior high and high school

students.

* Taught in different classrooms and schools 4-5 days per week in all

subject areas.

* When available followed lesson plans left by Primary Teacher.

* Handled a wide variety of students in various levels of academics.

Colony Market January 1994-

Grand Blanc MI May 2000

Customer Service

Worked for a family owned gourmet food store.

* Cashier, merchandising and customer service and special orders.

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Milwaukee Center for Independence February 1989-

Milwaukee, WI May 1990

Responsible for all Human Resource functions for two companies, including

a vocational rehabilitation facility and a manufacturing company.

HR Manager

* Responsible for recruiting, staff selection, benefits administration,

employee orientation and employee recognition programs for two

companies with over 300 employees.

* Recruited and staffed all professional, clerical and production

employees for both organizations.

* Administered and managed all benefits for both companies including

five different health insurance plans for both companies.

* Conducted background checks.

* Tracked Professional Credentials for Professional Staff.

* Developed new employee orientation, new employee application form, and

new open enrollment program.

Manpower International Corporate February 1986-

Milwaukee, WI February 1989

Recruited employees at multiple skill levels for a wide variety of

positions in the Milwaukee market. Developed new business leads for our

division.

Employment Representative/Sales

* Recruited and hired clerical, marketing, and industrial employees in

Metro Milwaukee.

* Provided key staff for our International Headquarters.

* Recruited and managed the Procter & Gamble merchandisers for the State

of Wisconsin.

* Handled all marketing and merchandising projects for the Milwaukee

Complex.

* Conducted career counseling, training and testing of employees.

* Developed new business opportunities in Metro Milwaukee.

* Service existing customers in Metro Milwaukee.

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EDUCATION

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B.S. APPLIED ARTS & SCIENCE: BUSINESS, HUMAN RESOURCES AND PSYCHOLOGY

Central Michigan University, Mount Pleasant, Michigan

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PROFESSIONAL ORGANIZATIONS AND COMMUNITY SERVICE

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* Active Member of Toledo Area Human Resource Association.

* Provide training on request from University of Toledo to students

in the areas of career opportunities, interviewing, resume and

cover letter development.

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REFERENCES

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* Available on Request

Rene T. Coutts abi900@r.postjobfree.com 419-***-****



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