Executive Assistant Customer Service
Resume:
Caren Siegler
Fort Lauderdale, FL 33312
abi8u2@r.postjobfree.com
Qualified by experience and education to be of immediate value
as an Executive Assistant
Qualifications
. More than 20 years experience as an Executive Assistant to high level
management, including Office Management
. Eight years experience in Event Coordination
. Goal Oriented, Efficient and Conscientious. Independent Worker -
Self Starter
. Excellent Interpersonal Skills. Able to interface well with the
public; Problem Solver
. Trustworthy, Discreet, understand and respect the importance of
Confidentiality
. Exceptional skills in Coordinating and Producing Events, Seminars,
Meetings.
. Excellent Communications, Public Relations and Grammar skills,
Organizational and Managerial ability
. Proficient in Microsoft Word, Excel, Outlook, Adobe Photoshop 7.0,
Powerpoint, and Internet; Typing 70 wpm, Shorthand
. Strong team-building skills, takes Initiative
Experience
Executive Assistant to the Executive Director; Ruden McClosky
October 2004 to July 2010
. Additionally assist Financial Director, Human Resources Director, IT
Director as needed
. Prepare Confidential reports, documents, spreadsheets, letters
. Responsible for On-Campus Interview Program; schedule and coordinate
interviews at college campuses with attorneys; arrange follow up in-
house interviews for students; arrange travel/hotel; communicate with
college personnel throughout the year
. Assist with New Hire Orientation, process new hire and separation
paperwork, benefit plan education,
. Prepare Purchase Orders; Audit Monthly Statements; Record Monthly
Staff Overtime Reports;
. Work with Associate Committee Chair on Mentoring Program; match
Partner Mentors with Associate Mentee; disseminate information; track
results; assist in preparing Mentoring Handbook
. Negotiate contracts with existing vendors that resulted in over
$10,000 a year savings
. Plan annual 2-day Partner Retreat; negotiate rates with hotel;
arrange reservations for over 100 participants; coordinate logistics
for presentations; plan menus and entertainment; order gifts; on-site
contact and liaison between guests and hotel personnel
. Event planning to also include: Annual Partner Meeting; Associate
Seminar; Fundraising events in and off site; 50th Anniversary Firm
Cocktail Receptions; Firm Holiday Party; Monthly Firm Birthday Party;
Blue Jeans Fundraising Fridays; Seminars
. Coordinate inner office moves; Liaison with Building Management for
maintenance, after-hours requests, directory upkeep, problem solving
Executive Assistant; Harkey Event Productions Worldwide
January 2003 - September 2004
. Assistant President, Vice President and Operations Director
. Arrange travel itineraries
. Compose correspondence; Prepare Proposals and Contracts
. Primary liaison with hotel Sales Department, Catering Department,
Food and Beverage and Convention Services to ensure successful
coordination of events and total quality customer service
. Create presentation materials (i.e. brochures, pamphlets, Powerpoint
slide shows)
. Coordinate and assist in event set up and break down
. Manage client relations and build relationships to provide total
satisfaction of corporate events
. Develop cataloging systems for photographs of past events
Executive Assistant to President/Marketing & Event Coordinator; Howard
Alan Events, and American Craft Endeavors, producers of over 80 fine art
fairs and craft festivals annually
September 2000 to December 2002
. Secure and coordinate logistics, i.e. police coverage, insurance,
permits, sanitation, transportation safety, for over 80 events
annually
. Compose and edit correspondence and confidential materials
. Prepare Contracts, Proposals and Agreements.
. Prepare P&L statements, Budgets, Cost Analysis comparisons
. Work with hotel Sales Department in securing room blocks,
transportation and amenities for artists
. Arrange travel plans, hotel reservations, etc.
. Office management, inventory, coordinating employee's schedules,
maintenance of office products
. Educate and train new employees on office procedure, database
information, events
. Create brochures, Press Release graphics, web pages using Photoshop
7.0, Quark and Front Page
. Write Press Releases
. Contact media, i.e. print, radio, television, for coverage of events
. Attended events to assist with set up, break down and Public
Relations
. Develop marketing strategy for securing corporate sponsorships for
annual events
. Develop forms, charts, checklists and spreadsheets for each event to
insure accuracy of orders
. Apply for city and state permits, licenses and event certificates
. Responsible for jurying, inputting information and coordinating
crafters for 40 annual American Craft Endeavors festivals
. Communication, problem solving, information dissemination to database
of over 6,000 artists
. Work on team of four to manage phone calls from artists inquiring
about show schedules, space assignments, prices and logistics
Executive Assistant to the President and Senior Vice President; Miller
Legg & Associates, Inc., an Engineering, Surveying and Landscape
Architectural firm
June 1998 to September 2000
. Organized and scheduled all appointments, meetings, conference calls,
corporate functions
. Manage calendars and travel plans for both executives
. Composed correspondence, proposals, agendas, including confidential
material
. Created and updated charts and graphs relating to employee production
. Maintain and update Corporate Meeting Agenda, Minutes of Meetings,
track assigned tasks
. Produced promotional pieces, spreadsheets, charts, flyers,
invitations and announcements
. Conducted Word and Excel classes for staff
Owner/Artist and President; Close To Your Heart, Inc., manufacturer of
costume jewelry
January 1993 to June 1998
. Developed retail business to include art shows, fundraising/charity
events, home shows
. Established wholesale accounts for products
. Designed and created new product line bi-annually
. Created and designed four color brochure
. Wrote press releases for industry and trade publications
Education
University of Florida, Gainesville
. BS Degree, Advertising
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