Patrica Dale

**** *** ******, *******, ** ***** 970-***-****

abi8sq@r.postjobfree.com

Qualifications:

* Customer service experience in a variety of situations (over 6 years exp)

* Medical coding and billing and medical terminology education

* Worked as advertising manager a local business, organizing public

relation projects, and developed radio and television advertising (9 years

exp)

* Worked as office manager for a chain of 6 restaurants in Kansas (1 year

exp)

* Proficient in Microsoft Word, Microsoft Excel, Outlook (over 9 years exp)

* Able to multi-task in a variety of work related duties

* Operated switchboard with 10 incoming lines (5 years exp)

* Accessed electronic database to gather information to assist customer

through

Cash applications. (5 years exp)

* Received awards in last job for dependability and accuracy

Education:

Aims Community College 2010

Medical Insurance Billing and Coding

Aims Community College 1978

Business/secretarial degree

Recognizing Consumer Fraud 2009

Dealing with difficult customers 2009

Diffusing angry customers 2010

Work Experience:

GMAC Customer Service Rep 2005-2010

Weld County Dist 6 School Bus Driver 1990-2005

Big R of Greeley Marketing/sales 1979-1985

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