CHRISTINE HARRISON
Alta Loma, CA 91701
909-***-**** Cell# 909-***-****
SUMMARY:
Human Resources Professional with over Twenty Years of hands-on experience.
Proven success in department management, negotiation and resolve of
sensitive and controversial issues. Improved and developed standardization
of policies and procedures. Provided effective consultation to management
and employee teams.
. HR Department Startup
. Employment Law / Benefits Administration
. Employee Relations / Staff Recruitment & Relations
. Workers Comp - Risk Management/OSHA Compliance
. Staff Recruitment & Retention, Orientation & On-Boarding
. Management Coaching, Training & Development
. HR Policies & Procedures, Strategic HR Partnering
. Program Development, Performance Management
. Preventative/Corrective Action Implementations
EXPERIENCE:
REMEDY TEMPORARY SERVICES 10/86 - 09/06
Human Resources/Business Development/ Consultant Staffing
Business Development and management oversight of diverse Staffing and HRM.
Provided overall recruitment and workforce management, strategies for start-
ups to established companies across U.S.
Built HR departments and recruited staffing teams for companies with fast
growth requirements, compensation and high retention standards. Projects
included strategy, management team building, on boarding/off boarding
procedures, compliance auditing/assessment, compensation analysis,
organizational planning and management coaching.
CHRISTINE HARRISON PAGE 2
HUMAN RESOURCES MANAGEMENT
. Developed and implemented a human resource policy and procedure manual
and provided training to management and employees.
. Developed and implemented internal control systems for human resource,
payroll, and other administrative functions.
. Evaluated and developed improvements to employee recognition and
activity programs.
. Established Employee Action Teams/Focus Groups to enhance employee
participation and understanding of the company's mission, vision and
goals.
. Collaborated with Management and Developed various HR Metrics
including turnover, employee engagement, manager satisfaction and
recruitment.
. Coached management in administering performance development,
counseling and disciplinary actions.
. Advised supervisors and employees regarding the application of company
policies and procedures and state and federal labor laws.
. Conducted employee and management training programs focusing on
company policies, employment practices and career development.
. Met with managers and supervisors on a regular basis to evaluate and
promote company, inter-department and employee relations.
. Completed job analysis with employees and management and created job
descriptions for all positions.
. Directed and assigned work activities of department staff, including
review and evaluation of work productivity, methods and procedures.
. Managed the recruitment and selection process of professional and
staff level employees.
. Developed management and employee training programs, including new
hire orientation, employee benefits, safety, sexual harassment, ADA
compliance, and other human resource related topics.
. Evaluated benefit plans on a regular basis and researched other
benefit options and possible educations in overall cost while
maintaining the integrity of the plan and employee satisfaction.
. Managed the administration of employee benefit programs including
medical, dental, life insurance, LTD, flexible spending accounts,
retirement program, and coordinated the development of yearly benefit
summaries.
REMEDY AUTO BODY 03/06 - Present
Owner
. Oversee entire Business responsibilities.
. Perform all Accounts Payable & Receivables.
. Generated monthly and quarterly sales tax reports.
. Generated daily, weekly and monthly profit and loss reports.
. Recruiting / Interviewing. Safety Training
. Service insurance companies; Mercury, Infinity, Allstate, Farmers,
State Farm, AAA
. Uphold strong customer service skills and customer relations.
. In charge of advertising via Internet, newspapers, and yellow pages.
. Drive sales & telemarketing.
EDUCATION: Citrus College 2 years - AA Program; Certificates:
Insurance/Broker