K enneth E. Danley

**** ****** ****** ***. ***

Amarillo, TX 79109

806-***-****

abi8n1@r.postjobfree.com

Key Skills & Knowledge:

•

• •

Project Management Educational Design &

• Quality Management A dministration

•

( Healthcare) MS Office including Excel,

• Nonprofit Organization Access

•

Leadership MS Project, MS Visio

• •

Documentation & Technical Adobe Acrobat, including Forms

•

W riting EMC Documentum eRoom

• •

Knowledge & Content Oracle JDEdwards, BEA

M anagement Systems

• •

Vendor and Contract Information Technology, ERP &

M anagement Web

• Branding & Marketing

P rofessional H ighlights:

• I T P roject Management

o User Adoption Project Specialist for Rollout of Global eBusiness

Collaboration and Content Management Solution (BIC In ternational,

2001-02) Assisted project manager, working with a team of business

and technology directors positioned in five continents responsible for

business requirements collection, application development, project

management and service delivery of new corporate intranet portal.

Following r isk analysis from change to business, executed a

communications and t raining strategy within a developed

organizational framework using electronic, print and face-to-face

channels. Provided technical support for the early adoption of the

collaboration suite. Trained selected users with custom, department-

level templates.

o ERP Project Team Leader for Documentation, Communications and

T raining (BIC North America, 1999-2002) throughout entire project

l ifecycle ($12MM ERP software implementation of what is now Oracle

J DEdwards EnterpriseOne). Negotiated and managed production of

work on $250K contract with third-party t raining solution provider.

I dentified and documented business processes and procedures.

Responsible for project team communications, system documentation &

end-user t raining throughout the entire project life cycle. Maintained

p rogress reports, executive summaries and ensured timely distribution

of project changes and progress to leadership and all key stakeholders.

Developed tools to communicate status on major tasks and project

m ilestones. Maintained issues and change request log. Assisted with

t he development of user profiles/business roles/enterprise profiles

w hich became the foundation for end-user t raining and system access.

o Y2K User Testing (BIC North America, 1999) Advised and supported

end-users performing system reliability testing. Provided daily/weekly

reports to project manager.

• Facility Renovation P roject (Central, 2007-09)

o Provided the rationale and business case for $2MM facility renovation

p roject to create a new educational wing to achieve improved safety

and security. Led the mobilization of subject matter experts.

Negotiated and managed service and solution contract with third-party

t hemed environments design-builders. Supplied creative input and

documentation for functional requirements to architects and in terior

designers. Collaborated with contractors and service providers during

construction phase. Applied research based on industry best practices

and organizational objectives.

• Non-P rofit Organization Leadership

o Educational Administration (Central, 2004-09) Recruited to help

t u rnaround downtown century-old parish through a modified ministry

p hilosophy to improve services to targeted populations. Restored

educational ministry to effectiveness after extended period of financial

s tress and church membership decline, helping the church prepare for

t he opening of a newly remodeled educational wing.

o Program Management & Capacity Development (Central, 2004-2009)

Designed, organized and supervised weekly & seasonal programs &

events placing over 200 persons per year in active, meaningful

volunteer and staff roles. Developed new system of stakeholder-driven

leadership and new process-driven methodology to achieve mission,

reduce costs and increase volunteerism. Optimized communication

channels with all key stakeholders - participants, volunteers, staff,

donors, leaders and the community - to sustain vision, improve access,

i nform participants and assure program quality.

• Quality Assurance & Risk Management

o Quali ty Management (PRO Behavioral Health, 1995-98) Began and

administered QM program & plan for managed care company start-up

d rawing upon two years of clinical experience in a behavioral

healthcare facility. Provided second-level customer service to health

p lan members with verbal complaints, wri t ten grievances or who were

appealing decisions by managed care representatives over the

u tilization of their health plan benefits. Provided accountability to

S tate Insurance Commissioner and monitored cases as part of company

QA program. Investigated and helped resolve cases of suspected

p rovider fraud.

o Cost Management (Central, 2004-07) Reduced program subsidy by

80% over a three year period for an annual $50K savings through

i mproved utilization management, t raining & collaboration strategies.

o Child Protection & Services (Central, 2004-09) Designed

comprehensive system to safeguard children, volunteers, staff & the

organization. Catalyst for developing child protection and r isk

management policies, procedures and strategies. Developed and

delivered recurring staff t raining to ensure participant and

p ractitioner welfare. Designed a volunteer lifecycle model to address

requirements of placement process and succession planning.

E mployment H istory

• Organizational Development Consultant (Current), Northside Church,

Spokane, WA

• Program Administrator (2004-2009), Central Church of Christ, Amarillo, TX

• Owner & I T Project Management /Communications Consultant (1999-2004)

E veran L LC, North Haven, CT (Primary Client: BIC North America)

• Quality Management Coordinator (1995-1998), PRO Behavioral Health, North

H aven, CT

• M inister (1994-1995), Church of Christ, North Haven, CT

• M inister (1991-1994), Church of Christ, Houston, TX

• Education Therapist (1989-1991), CPC Parkwood Hospital, Atlanta, GA

Certification/Membership:

• Applicant, Project Management Professional (preparing to take PMP

Certification Exam)

• Member, Project Management Institute (Amarillo TX Chapter)

• Texas State Teacher Certification

Education/T raining:

• Project Scheduling Theory, Innovative Management Solutions, Plano, TX

• PMP P reparation Course, Pentri Training L LC, Amarillo, TX

• Master of Divinity, Emory University, Atlanta, GA

• Master of Education, Boston College, Chestnut H ill, MA

• BS Education, Abilene Christian University, Abilene, TX

References:

• Frank Bellizzi, Amarillo College, 806-***-****, abi8n1@r.postjobfree.com

• Martha L ieber, Director of Business Systems, Papa Gino’s, 781-***-****,

m abi8n1@r.postjobfree.com

• Apri l Johansson, Johansson & Associates Advertising, 806-***-****,

abi8n1@r.postjobfree.com

• Elaine Krazer, Director of Training, Innovative Management Solutions,(469)

467-9221, abi8n1@r.postjobfree.com

• Greg Dowell, Central Church of Christ, 806-***-****,

g abi8n1@r.postjobfree.com

• Paul Moriber, IT Manager, BIC Corporation, abi8n1@r.postjobfree.com

• Steve Ruth, RSK Executives,860-***-****, s abi8n1@r.postjobfree.com

• M ichael Urban, M anager of Healthcare IT, Central Connecticut Medical

M anagement, m abi8n1@r.postjobfree.com

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