GAYLE A. LUTGEN, SPHR

**** ********* ********* **** ? Clinton, Ohio 44216 ? 716-***-**** (C)

abi8mp@r.postjobfree.com

Profile

Hands-on, dedicated and transformational Human Resources Manager with more

than 13 years of comprehensive knowledge and experience in serving the HR

needs of management and employees in manufacturing, healthcare and retail

services. Known and appreciated by management, peers and employees for

honesty, integrity, work ethic, fairness and consistency. BA in Psychology

with emphasis on Human Resources. Generalist core competencies include,

but are not limited to:

Staffing/Recruitment ? Employee Relations and Investigations ? New-Hire

Orientations ? Training & Development Benefits & Compensation ?

Staff Supervision ? Start-ups ? Non-union ? Regulatory Compliance ?

Performance Appraisals & Management ? Manpower Planning ? Affirmative

Action ? Problem Solving ? Payroll

Strategy and Metrics ? Wellness Committee ? Change Management

Career Progression

AccuSpec Electronics, LLC 2006 -

present

Human Resources Manager

. Responsible for the staffing, retention, HR policies and procedures,

regulatory compliance, management training, disciplinary actions,

terminations, and employee relations for 180 employees. Supervise

staff.

1. Develop Human Resources Department from ground-up (company's first

ever Human Resources Manager).

2. Design and implement the hiring process, orientation and training

programs as well as the new handbook and performance evaluations.

3. Analyze wage surveys as well as implement wage scales and job

descriptions

4. Analyze turnover and exit interviews, provide metrics and programs

that focus on improving turnover, including hiring more skilled

workers at the beginning stage of employment (by providing testing).

1. Maintain sole responsibility for all investigations, employee

complaints and hearings, with collaboration of supervisors

2. Coach and mentor supervisors and managers

3. Process and administer Payroll and Benefits; with help of broker,

negotiated lower rates for insurance and offered more options

4. Reduced overall employee turnover by at least 50%

5. Secure grants to help pay for system upgrades and machine operation

training, allowing the company to reduce set-up times and process flow

(in some cases reduces some processes from eight hours down to

minutes)

6. Significantly saved on unemployment costs by reducing turnover and

ensuring proper documentation has been completed and claims are

followed up on. Save on worker's compensation costs by overseeing the

company's safety committee and having collaboration with worker's

compensation panel of doctors.

7. Function as a business partner on Management Team to align supporting

HR strategy with business strategy

Alliance Plastics 2005-2006

Human Resources Manager

. Oversaw staffing, employee relations, and regulatory compliance for

two local facilities as well as four satellite warehouses throughout

the United States. Implemented and/or revised all Human Resource

systems, policies and procedures including employment, training and

employee relations. Supported 150 employee manufacturing facility.

Assisted with projects on Corporate Human Resources Committee as well

as the local Safety Committee and Management Team.

1. Company was going through a lot of change; updated policies and

procedures, including a new handbook, job descriptions and a

performance review system to assist with change management. Also

secured grants to pay for training of new ERP system implementation.

2. Advised management on items that could lead to high cost items such as

non-compliance and union avoidance.

1. Suggested and implemented numerous ideas for recruiting, performance

reviews, disciplinary actions, performance improvement.

WCA Hospital 2004-

2005

Recruiter

. Administration of talent acquisition for entire hospital; recruited

for professional and service positions

1. Reduced time between date of application and hire date and improved

application tracking process

2. Worked well with supervisors to fill positions in a timely manner

while ensuring that the most qualified candidates were hired

3. Attended job fairs and spoke with students about careers in Health

Care to recruit them to join the organization

4. New hire orientation

5. Ensured all licenses and certifications did not expire for

professional staff

Bush Industries 1996-2004

Human Resources Coordinator (5 years)

Administrative Assistant for the Sr. VP of Operations and Strategic

Planning (3 years)

. Generalist position encompassing employment, employee relations and

training; position held at headquarters to help support a world-wide

company of 3000 (my segment primarily included around 300 employees

locally, which included all retail stores)

Education

Buffalo State College Jamestown

Community College

Major: Psychology/Human Resources Major:

Liberal Arts

Degree: B.A. May 1994 Degree: A.A.

August 1989

Computer Experience:

Word Pro Microsoft Word Word Perfect

Lotus 123

Excel Page Maker Photo Shop Power

Point

SyteLine ERP

Human Resource Activities:

Senior Professional Human Resources (SPHR)

Member of Society for Human Resource Management (SHRM)

Human Resource Generalist Certificate

General Industry OSHA 30 Hour Card

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