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Customer Service Data Entry

Location:
Valley Center, CA, 92082
Posted:
October 17, 2010

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Resume:

Emily Sotupo

***** ****** **. ****** ******, CA 92082

619-***-****, abi8jn@r.postjobfree.com

EXPERIENCE

ODM Art - Poway, CA 11/08 - 05/10: Production Assistant

Data entry of online and in-house orders for a graphic design company

specializing in screen- printed T-shirts. Worked closely with the associate

planners on the quantity, pricing, and delivery time frame of the product

to major retailers such as Target and Wal-Mart. Participated in end of the

year inventory. Assisted the Art department with layout of t-shirt designs

in a Photoshop.

King Schools Inc. - San Diego, CA 02/08 - 07/08: Graphic Designer

As a member of the marketing team, I provided layout and design of text and

images in the company product catalog. Created magazine advertisements,

trade show posters, menus, brochures, DVD and CD label artwork, logos, web

banners, web site icons and buttons, catalog covers, business cards, and

certificates. Also proof read the catalog and web site, maintained proper

file management, worked with file formatting, and pre-flighting files.

Veteran Promotions Inc. - San Diego, CA 10/20 - 02/08: Production Designer

Typesetting and layout of graphics into product templates. Created product

mock-ups for review, and had direct contact with clients for art approvals.

Worked on logo re-creation, produced silkscreen film, layout of pre-press

prints for dye cutting, product printing, photo scanning and retouching,

and maintained proper file management.

LPL Financial - San Diego, CA 10/00 - 10/07:

Journal Specialist Data Entry

Developed fast and accurate typing skills: 50wpm and 13,000ksph (10 key by

touch). Use highly accurate data entry to initiate transfers of assets

between client accounts within time sensitive deadlines. Reviewed required

documentation and authorized transfers when documentation was in order.

Provided customer service, filing, faxing, copying and provide training for

new hires.

Margins Clerk

Informed company representatives of debt balances in accounts caused by

trades. Processed check approvals by verifying account assets were in good

order. Updated Excel spreadsheets with margin debts over one million

dollars to keep track of debits in need of collecting.

Anti-Money Laundering Analyst

Researched and monitored client accounts for fraudulent activity. Used

accurate and efficient data entry skills to enter data into Excel

spreadsheets and an Access database. Updated department procedure manual.

. Ability to prioritize and manage multiple tasks in a fast paced

environment

. Extremely detail oriented, organized, and reliable

. Excellent verbal and written communication

. Can work independently or as a team member

. Quick and accurate data entry: typing 60wpm, 10key by touch (13ksph)

. Effective customer service skills

. Faxing, scanning, document storage

. Graphic design skills creating print and web marketing publications

and promotions

TECHNICAL SKILLS

Proficient in Mac OS X 10.6 Snow Leopard and Windows XP:

Microsoft Office (Word, Excel, Outlook, PowerPoint) Adobe Creative Suite

(Illustrator, Photoshop, InDesign, Dreamweaver, Flash, Bridge) Adobe

Acrobat, QuickBooks, Vantive, BranchNet, Beta, Acorde, Captiva, Full

Circle, Internet Research, Social Media (Facebook, Twitter, YouTube)

EDUCATION

Coleman University, Bachelors Degree in Graphic Design (Cum Laude 3.8 GPA)



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