Customer Service Sales

Gilbert A. Avila Jr.

**** ******** **. ******, ** 92880 951-***-****

Objective

To obtain a position with a reputable company where I can utilize my professional sales

experience and great customer service skills to benefit my employer and have an

opportunity for advancement from within.

Professional experience

• Sears & Roebuck: 705 N. Main St. Corona, CA 92880

• Consultative Sales/ Customer Service, 07/2005 to 05/2009

• In this position, I was able to advise clients or customers, answer their inquiries,

arrange merchandise displays, and maintain the cleanliness of the sales floor and the

back rooms. I was also responsible for teaching people how to use the merchandise,

greet customers, inspect stock, and manage inventory. I was also responsible for

meeting and exceeding my monthly sales goals. I used the computer daily to handle

customer transactions and inquiries.

• Best Buy: 23000 Savi Ranch Rd. Yorba Linda, CA 92885

• Cashier, 10/2004 to 01/2005

• At Best Buy, I was responsible for receiving and disbursing money, answering

customers' questions, as well as greeting customers. I was also responsible for

maintaining the cleanliness of the checkout area, where I also resolved customer

complaints and processed merchandise returns and exchanges. I was also in charge of

selling warranties, magazine subscriptions, and merchandise.

• Sundown Foods: 4590 Eucalyptus Ave. Chino, CA 91710

• Warehouse worker, 07/2004 to 10/2004

• In this job, I was responsible for ensuring the quality and conformity of the produce,

where I also packaged goods for shipment or for storage, cleaned equipment or

machinery, performed safety inspections, stocked and organized goods, and inspected

and removed defective products. I was also in charge of clearing machine jams.

• United States Forest Service: 1209 Lytle Creek Rd. Lytle Creek, CA 92358

• Firefighter, 05/2003 to 11/2003 and 05/2004 to 07/2004

• As a firefighter, I was responsible for the prevention and suppression of forest fires,

maintaining and repairing equipment, maintaining safety procedures and practices,

and assisting in the provision of emergency medical service to the public.

• Daniel Weeda Dairy: 15708 Pomona Rincon Rd. Chino, CA 91709

• Milker/ Caretaker, 10/2000 to 02/2003

• As my first job, I mainly milked the cows, but I also cleaned the stalls, pens, drive

trucks, tractors, and maintained other equipment at the dairy. I fed the livestock and

administered medication, built and repaired pens, yards, or cages, operated heavy

machinery, and performed safety inspections.

Education

• Chino Adult School, G.E.D. 2002

References

• Jessie Dominguez, Former Manager. 818-***-****

• Larry Silva, Teacher/ personal friend. 909-***-****

• Ryan Howard, Furniture sales/ personal friend. 909-***-****

• Jessica Weeda, Lawyer assist./personal friend. 909-***-****

• John Reynolds, Former supervisor. 562-***-****

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