Sales Customer Service

Jeffrey L. Ball

*** ****** ****** • Fayette, MO *5248 • 660-***-**** • ********@*******.***

Professional Profile

Motivated self starter with extensive sales experience and strategic management expertise; proven communication acumen,

including critical interpersonal communication skills for both employee management and selling success; possesses

comprehensive understanding of prospecting, advancing, closing, and follow up processes needed to produce satisfying

results for everyone involved.

Summary of Qualifications

BUSINESS DEVELOPMENT

• 25+ years experience in sales, marketing, and superior customer service

• Established a new business with the new home/remodel building community in mid Missouri

• Demonstrated tangible results in prospecting new business leads and advancing sales

MANAGEMENT

• Provided leadership and oversight to more than 12 employees

• Demonstrated attention to detail daily through inventory control, product valuation, stock/turn integrity, and product

layout

• Held sole responsibility for employee training, development, supervision, and evaluation

• Developed employee competencies through effective sales coaching and mentoring

COMMUNICATION

• Consistently addressed customer/client needs, demonstrating comprehensive communication skills

• Implemented successful marketing strategies for specific target markets and target audiences

• Advanced sizable company growth by means of outstanding communication with key players

• Solved escalated customer issues

Professional Experience

Sales / Department Head (2008 2010)

Meeks – The Builders’ Choice, Columbia MO

Owner / Operator (1999 – 2008)

Heritage Home Center, Inc., Columbia MO

Office Manager (1983 – 1998)

Mid America Hardwoods, Inc., Sarcoxie MO

Education

Bachelor of Science in Computer Information Sciences, Missouri Southern University, Joplin, MO

References Provided Upon Request

Contact this candidate