Customer Service Technician
Resume:
Ryan Peters
Mount Vernon, Alabama 36560
**********@***.***
Objective
To pursue a career in Technical / Hardware development, particularly
in IT, strengthening my experience and knowledge of the general
business and business management
Education
Troy University, Troy, AL
Bachelor of Science: Computer Information Systems, January 2005
Remington College, Mobile, Alabama
Associate of Applied Science: Computer & Electronics
Engineering, May 2003
Experience
National Oceanic and Atmospheric Administration
Computer Consultant August to
Present
1) Routine computer related tasks
2) Troubleshoot ADP equipment and network
connectivity,
3) install software and hardware,
4) Relocate equipment,
5) Respond to routine computer inquiries.
6) Maintain server and networking capabilities.
7) Setup and deploy new computer on existing
workstations.
Safway - Mobile Alabama
Scaffold Builder October 2009 - May 2010
1. Build, Modify, And Dismantle Scaffolds'. For
customers write Invoices, Meet Deadlines, Safety
Training, OSHA Training, ThyssenKrupp Safety
Training, and Safway Safety Training.
Sonitrol of Mobile - Mobile, Alabama
Central Station Operator/Tech July
2008 - December 2008
1. Monitored burglar and fire alarms for Sonitrol Customers
1. Dispatched service to police, fire or key holder
1. Created service request for residential and commercial customers
1. Conducted updates and edits to customers accounts
Konica Minolta - Mobile, Alabama
Printer Technician January
2007 - February 2008
1. Provided live customer service support for printer via phone and e-
1. Dispatched service on printers
1. Replenished damaged or malfunctioning printer and toner
1. Guided customers through printer installation
Xante - Mobile, Alabama
Technician/Shipping Clerk April 2006 -
August 2006
1. Built Printer hardware
1. Shipped Printers and printer supplies
Walt Disney World Company - Orlando, Florida
Attraction Host January 2005
- August 2005
1. Operations Specialist for all major MGM Studio
attractions
2. Safety Training on attractions.
Affordable Security & Protection - Mobile, Alabama
Installation Specialist
November 2003 - February 2004
1. Installed Security cameras and burglar alarms (including wiring)
Rams, Inc - Pensacola, Florida
Technician May 2003 - November
2003
1. Installed Network Cabling
1. Setup and deploy computers and servers
References Available upon request
Contact this candidate