KATRINA COPE

**** *. ********* ***** *******, Arizona

480-***-**** -- abi8cd@r.postjobfree.com

EDUCATION

-Paralegal Certificate 2008, The Paralegal Institute

-Bachelor of Arts in Sociology 2007, Western Washington University GPA 3.28

-International Sociology Honor Society member

-Central Kitsap High School Graduate 2003

COMPUTER SKILLS

Microsoft Word, Excel, Outlook, and PowerPoint; Word Perfect; Internet research skills

EXPERIENCE

Appeals Paralegal from October 2009 to Present

MERCY CARE PLAN Phoenix, AZ

-Researching and following CMS and AHCCCS laws and regulations to ensure compliance

-Identifying compliance and business risks and addressing with management

-Entering and researching Medicare appeal caseload

-Updating the Medicare appeal process by determining more efficient processes

-Working with various departments on projects and tasks as needed

Legal Assistant from January 2009 to October 2009

FLORENCE & BELL, LTD. 602-***-**** Phoenix, AZ

-Drafting letters and motions

-Directing phone calls

-Greeting and assisting clients

-Transcribing interviews, filing, copying, and other miscellaneous duties

Nanny from January 2008 to January 2009

KATE EVANS 480-***-**** Scottsdale, AZ

-This position allowed more time to focus on my paralegal studies

Administrative Coordinator from September 2007 to January 2008

BURKHART DENTAL SUPPLY 602-***-**** Phoenix, AZ 85040

Supervised by Brian Evans, Branch Manager (former)

-Preparing correspondences for clients, vendors, and associates

-Researching and gathering information

-Creating spreadsheets using Excel and company system

-Directing phone calls, emails, and faxes, entering data, filing, copying and mailing materials

Assistant to the Director from August 2006 to August 2007

SYLVAN LEARNING CENTER 360-***-**** Bellingham, WA 98226

Supervised by Ashley Meyer, Director of Education

-Preparing materials for teachers and assisting students during instruction time

-Preparing documents, scheduling, answering phones, filing, making copies, and other clerical

duties

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