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Administrative Assistant Customer Service

Location:
Summerland, CA, 93067
Posted:
October 10, 2010

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Resume:

Angeleen Kildare

Summerland, CA

805-***-****

abi8c6@r.postjobfree.com

Computer Skills: Proficient with PC and MAC platforms.

Proficient and knowledgeable with the following programs: Excel, Word, Outlook, Internet Explorer,

Windows XP/2000, Publisher, MS Access, Adobe PageMaker, Quark, ArcGIS, FileMaker Pro,

Dreamweaver.

Pacifica Graduate Institute, Santa Barbara, CA

Assistant to the Director of Operations, 2/07 – 06/10

• Assisted Director of Operations with appointments, purchasing and internet research.

• Streamlined then maintained Institute calendars including academic and room reservations for two

campuses.

• Supervised and controlled workload of receptionist staff of 5.

• Built and maintained massage program, including hiring of therapists, coordinating massage

appointments and pursuing collections.

Ramada Limited of Santa Barbara, Santa Barbara, CA

Guest Services Team, 12/07 – 10/09

• Checked guests in and out of the hotel.

• Sales of hotel rooms and amenities.

• Answered multi line phones.

• Maintained superior guest relations with excellent customer service.

• Provided directions and suggestions for guest entertainment and dining.

Dako North America, Inc., Carpinteria, CA

Purchasing Assistant, 8/06 – 2/07 – Temp

• Cleaned up back log of orders allowing production to resume on time schedule

• Ran weekly purchase order and requisition reports.

• Called suppliers to obtain updated lead time on delayed and upcoming purchase orders.

• Worked with receiving to resolve problems with outstanding orders and invoices.

• Maintained PO information in oracle.

• Liaisoned between receiving, planning and the purchasing department.

Rose Reporting Service, Santa Barbara, CA

Administrative Assistant, 07/06 – 08/06 Temp

• Scanned, copied, and bound exhibits.

• Processed transcripts as they came in; including formatting, spelling and binding.

• Created online UPS labels, pack and ship transcripts and exhibits.

• Assisted clients in scheduling depositions using the multi line phones and online calendar.

Angeleen Kildare

Page 2

UCSB, Santa Barbara, CA

Financial Affairs Assistant, 10/05 – 07/06

• Responsible for financial transactions involving purchasing, receiving, supply maintenance, travel,

entertainment processing, equipment inventory and key control.

• Completed successful equipment and key control inventories resolving multiple discrepancies.

• Posted transactions in departmental automated accounting systems.

• Gained a working knowledge of University accounting procedures and on line systems.

CKE Restaurants, Carpinteria, CA

Administrative Assistant, 05/04 – 10/05

• Acted as liaison between Vice President and Franchisees.

• Responsible for recordkeeping, at the corporate level, for over 90 Franchisees.

• Cleaned up and revamped filing system for Franchisee records.

• Responsible for creating and maintaining Excel spreadsheet projects for VP.

• Administrative Assistant for ten Franchise Business Consultants.

• Arranged travel, hotel and entertainment for 6 FBC Conferences a year.

Smart & Final, Santa Barbara, CA

Specialty Foods Associate, 06/03 – 04/04

• Ordered, stocked and maintained specialty cheese, meat and bakery areas daily.

• Stocked and maintained the freezer, dairy deli and produce semi weekly.

• Assisted management with space management program.

• Assisted cashiers during peak times and lunches.

DPI West, Ontario, CA

Sales Representative, 05/02 – 06/03,

• Managed inventory at 17 stores in the Santa Barbara area.

• Established and maintained relationships with store and department managers.

• Introduced new merchandise to customers.

• Negotiated and maintained individual pricing with accounts.

• Established new customer accounts.

Education: Associate in Arts, Geography,

Santa Barbara City College 2004

References are available upon request.



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