Administrative Assistant Customer Service

Location:

Posted:

October 17, 2010

SALLY L. NICHOLS

Sunbury, Ohio 43074 Cell: 614-***-****

E-mail:

**************@*****.***

Administrative Assistant

Organized, detailed-oriented administrative assistant. Functional expertise

includes office management, office systems, operations and customer

service. Excellent multi-tasking abilities.

Computer proficient in Microsoft office suite and Lotus.

Key Word Summary

Accounts Payable Customer Service Invoicing

Cash Analysis

Inventory Data Entry Entering, editing, batching contracts

Payroll

Agent support Contract administration

Payment processing

PROFESSIONAL EXPERIENCE

Dimension Service Corporation, Dublin, Ohio 2000- 2010

(Extended service contracts)

Supported premium finance and re-insurance manager in accounting

department. Provided verification of contracts. Responsible for

reimbursements with finance companies, agents and customers totaling more

than $100,000 per month. Cash analysis and preparation of monthly ceding

statements. Batching, data entry and editing of contracts. Managed

pending reports. Answered phones. Processed rejection letters.

Feazel Roofing

Westerville, Ohio 1997-2000

Administrative assistant for commercial roofing department. Arranged

appointments for salesmen. Visited job sites. Prepared proposals.

Inventory data entry. Weekly reports. Payroll. Accounts payable. Filing.

Answered phones

KE-WA-PA

Sunbury, Ohio 1992-1997

Administrative assistant for janitorial supply company. Managed day to day

operations of family owned business. Invoicing. Accounts payable.

Inventory control. Customer service

Continuing Education

Effective Supervisory Management - December 1998 - Lou Cummins

Awards

Employee of the Quarter - 2006 Dimension Service Corporation