Kimberly K. Wagner
**** ***** *****, **** *****, IN 46835 260-***-****
*********@***.***
Career Skills
Database Management Problem Solving Microsoft Office
Multiple Prioritizing Detail Oriented
Confidentiality Telephone Etiquette Goal Setting Meet
Deadlines High level of Integrity
Organized Record Maintenance Personal Accountability Benefit
Training Accuracy
Work Experience
November 2009 - August 2010 DuCharme, McMillen &
Associates, Inc. Benefits Representative
Fort Wayne, IN
. Coordinated new hire benefit enrollment and benefit termination
process for both United States and Canada
. Conducted the benefit portion of the new hire orientation
webinar, provided enrollment materials, and assisted employees
with online enrollment
. Maintained and updated employee benefit eligibility on carrier
websites for new hires, terminations, and mid-year changes
. Administered various programs such as Leave of Absence, FMLA,
Education and CPA Reimbursement, and Worker's Compensation
. Responded to employee questions related to benefit policies and
programs
. Acted as liaison between the insurance companies and employees
to resolve claim issues and coverage questions
April 2003 - November 2009 Your
Friends & Neighbors, Inc.
Benefit Coordinator
Fort Wayne, IN
. Administered and educated employees on all aspects of company
benefits such as; Health and Dental, 410(k), Enrollment of
supplemental insurances, FMLA, Worker's Compensation, COBRA
. Maintained information in ADP Human Resource software system
. Reported Longevity Bonuses to payroll bi-weekly
. Tracked numerous regulatory compliance data and criminal
background checks
. Conducted benefit presentation in new hire orientation
. Processed all separations including canceling all benefits with
individual providers and final paperwork
March 1995 - April 2003
Executive Assistant
. Served as Executive Assistant to the Chief Operating Officer,
Resident Trust Manager and Office Manager
. Acted as a liaison between employees and COO and state regulating
agents and COO
. Analyzed all incoming mail and took action accordingly
. Coordinated daily schedule and maintained calendar of national
travel that included appointments, meetings and conferences
. Coordinated all travel arrangements for the entire company
including twenty employees and managed an annual travel expense of
over $75,000
. Maintained all office equipment
. Trained new employees
. Performed monthly billing for the Futurekids Computer Learning
Center
. Utilized the Franklin Time Management System
April 1988 - October 1994
GE Specialty Transformer
Secretary to the General Manager
Fort Wayne, IN
. Administrative support for general manager, human resource
manager, manager of finance, manager of manufacturing and all
staff and Transformer team members (50)
Education
Cooperative Honors Secretarial Program Certificate
International Business College / Fort Wayne, Indiana
References Provided Upon Request