Human Resources Training

Danielle C. Viola

**** * **-*** ***** #*** . Austin, TX 78746

303-***-**** . abi8au@r.postjobfree.com

profile:

A highly qualified Human Resources professional with 10 years experience in

Benefits, Compensation, Training and Employee Relations. Decisive strengths

include: benefits administration, leadership, planning and interpersonal

communication. Validated success in the development and implementation of

policies and procedures. Practical understanding of complex ERISA and

employment laws. Adept in strategic human development resulting in

increased efficiency and productivity. Proficient communications with

outstanding presentation skills. Committed to integrity in adherence to

corporate policy and governmental regulations.

core strengths:

Decisive Leadership Compensation Administration

Benefits Administration

Organizational Structure Staff Direction and Training

Verbal and Written Communication

Employee Relations HR Software Applications

Event Planning

key qualifications:

> Serve as liaison between diverse departments including HR, IT, Payroll,

Finance and Operations.

> Collaboration in benefit decision making including vendor choice, benefit

structure, interfaces, and system set up.

> Consults and guides Managers regarding a variety of compensation,

performance and organizational issues.

> Highly effective written, verbal, interpersonal and analytical skills.

> Working knowledge of job classification and market pricing.

> Working knowledge of Federal employment and ERISA laws.

> Highly effective in training and talent development.

CAREER EXPERIENCE:

HSS Inc. Denver, CO \

Senior Benefits Specialist June 2008 to August 2010

. Solely responsible for management, administration and compliance of

benefit plans for 2,500 employees in a multi-state establishment.

. Key person in vendor choice, contract negotiation, renewals, plan

design and issue resolution.

. Complete and file annual 5500 tax returns, EEO-1 and Vets 100 reports.

. Complete weekly audit of medical claims data to ensure accuracy and

compliance with plan documents.

. Create complex routine and ad hoc reports for Executive Management as

needed.

. Survey industry to determine the company's competitive position in

regard to employee benefits.

. Create all written and electronic employee benefit communications

including monthly newsletter article.

. Reconcile monthly invoices and coordinate payment with Accounting

Department. Ensure timely investments are made to the 401K and

Deferred Compensation plans.

. Train and mentor HR Assistant while monitoring work for accuracy and

adherence to policy.

. Maintain current knowledge of benefit trends, best practices and laws.

Monitor all plans for compliance with Federal and State laws.

National Jewish Health Denver, CO

Benefits and Compensation Analyst March 2005 to April 2008

. Responsible for administering all benefit and compensation programs.

. Assist Benefits and Compensation Director with RFP's, contract

negotiations, renewals and plan design.

. Act as consultant to management on key benefit and compensation

issues.

. Lead a team of Benefits and Compensation Specialists.

. Create routine and complex reports for HR staff as needed.

. Conduct annual market survey for all active positions. Prepare

executive summary of findings.

. Provide counseling and guidance to management on the addition of new

positions, preparation of accurate job descriptions and departmental

restructures.

. Track and complete pay grade evaluations for new and changed

positions.

Home Buyers Warranty Holdings Inc. Aurora, CO

Employee Benefits Administrator April 2003 to March 2005

. Responsible for monthly reconciliation of all vendor invoices.

. Develop and implement new hire orientation program.

. Responsible for updating HR portion of company Intranet and writing

quarterly news articles.

. Provide issue resolution for claims, billing errors and denial of

benefits.

. Key person in open enrollment administration for multiple insurance

vendors.

. Develop and implement training programs for managers and supervisors.

. Responsible for maintaining company compliance with Federal and State

laws.

Sunrise Senior Living Inc. McLean, VA

Corporate Trainer (Nov 2002 - Feb 2003) October 2000 to February 2003

. Develop and facilitate training classes nationally for Executive

Management and Supervisors.

. Partner with VP of HR and HR Director to deliver training and development

to onsite management.

. Travel to newly acquired satellite locations to train on company benefits

and policies.

. Represent the company in a professional and positive light while

educating and encouraging newly acquired staff.

. Work to promote positive attitudes and relationship building.

Human Resources Representative (Oct 2000 - Nov 2002)

. Serve as benefits contact for 45+ nationwide locations for over 6,000

employees.

. Handle benefit inquiries and complaints to ensure quick, equitable,

courteous resolution.

. Responsible for the talent development and overall HR administration for

field operations personnel.

. Act as liaison between company locations and vendor representatives.

. Provide support and solutions to employees and management for benefit

errors and enrollment issues.

. Manage corporate wellness program; coordinated corporate health fair for

200+ employees.

HRIS/SOFTWARE PROFICIENCIES:

Human Resources Information Systems

ADP - PeopleSoft - Ceridian Source 500 - Kronos - JDEdwards AS400

Microsoft Office Suite

Excel - PowerPoint - Word - Outlook

PROFESSIONAL Education/CERTIFICATIONS:

Healthcare Reform 2010

Annual Benefit Law Updates 2005, 2006, 2007, 2008, 2009, 2010

Employee Wellness Plan Development/Integration 2008, 2009, 2010

HIPAA Compliance 2005, 2006, 2007

Managing the ill or injured worker under ADA, FMLA and WC 2007

FMLA Training 2004, 2006

Effective Leadership 2007

Compensation Design and Development 2005, 2008

Diversity Training 2005

Wage and Hour Training 2006, 2008

Safety Training 2005, 2006, 2007, 2008, 2009

ACADEMIC CREDENTIALS:

Champlain College Burlington, VT

Bachelor Degree, Liberal Science 1998

Danielle C. Viola, Page 2

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