Customer Service Sales

Christopher J. Delgado

**** ********* ****. ***#*

Phone:574-***-****

Fort Wayne, IN 46835

Email: *******@*****.***

Objective: To obtain a position in Business Marketing or Sales that employs

my interest in management and desire for upward mobility in a stable

company.

Summary of Qualifications

. Excellent communication skills with customers, coworkers, and

management

. Honest and ethical when making business decisions

. Sets personal performance goals above and beyond the required goals

. Effective team player, as well as working independently

. Manages time and objectives with precision

. Establishes a caring attitude and positive work atmosphere in a

professional setting

Professional experience

. Provided customer service, executed routine transactions, analyzed

customer problems, and developed customer relations.

. Supervised and trained employees in order to meet scheduling goals, as

well as organize and prepare for events

. Communicated between management and coworkers on product purchasing,

resulted in proper amount of goods being purchased to meet store needs

. Knowledgeable of product distribution and consumption, able to discern

product needs for advising clients of relevant purchasing decisions

. Proficient in the display, explanation, and promotion of products to

customers, resulted in increased purchase of products and customer

retention

. Presented products to local businesses in order to meet weekly quotas,

resulted in increased communication skills with selling products to

customers

Education and professional experience

Associates of Applied Science Degree; Business Marketing, Harrison

College, Fort Wayne, IN September 2009

Certificate: Preventing Sexual Harassment, Harrison College, Fort Wayne,

IN, 2009

Certificate: The Pacific Institute - Strategies for Success, Harrison

College, IN, 2008

Employment history

Sales Associate: The Cellular Connection, Fort Wayne, IN, June2010-

Present

Detailer: Lafayette Limo, West Lafayette, IN, 2007-2008

Merchandiser: Hoosier Refreshment Co. (Pepsi), Lafayette, IN, 2005-2006

Closing Storekeeper: University of Notre Dame Catering By Design, South

Bend, IN, 2005

Summer Maintenance: University of Notre Dame, South Bend, IN, 2004

Maintenance: Meijer Superstore, Mishawaka, IN, 2002-2004

volunteer experience and club membership

Volunteer: Youth Basketball Assistant Coach, AAU Basketball, South

Bend, IN, 2002-2005

awards and recognition

Recipient: Honor Roll, Harrison College, Fort Wayne, IN, 2009

Recipient: Perfect Attendance, Harrison College, Fort Wayne, IN 2008

Motivational Speaker: James Whitcomb Riley High School, South Bend, IN,

2003

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