Customer Service Administrative Assistant

MICHELLE A. SNYDER

***** ******** ******, ***** *****, MI 49417

Home: 616-***-**** Cell: 616-***-**** E-mail:

************@*********.***

ADMINISTRATIVE ASSISTANT

Professional Excellent Customer/Client Service Resourceful

Professional Employment

Legal Secretary

BREGMAN & WELCH, Grand Haven, MI July

2004-November 2009

Provided administrative support for two attorney firm specializing in

domestic and employment law. Responsible for transcription, filing,

customer service, scheduling appointments, docketing court dates, ordering

supplies and office mail. Prepared and filed forms in district, circuit

and probate courts. Performed accounts payable, accounts receivable and

client billing. Created and maintained client database.

Independent Contractor - Operations Assistant

ADVERTISING IN MOTION, LLC, Hudsonville, MI

2004-2006

Provided administrative and operational support through data entry,

accounting functions, data base management, vendor relations and special

projects via telecommuting. Maintained and updated customer records.

Independent Sales Consultant

TASTEFULLY SIMPLE CONSULTANT, MICHELLE A. SNYDER, Grand Haven, MI

2000-2005

Managed all aspects of gourmet food business through home taste testing,

network marketing and corporate accounts. Responsible for advertising,

public relations, customer service, accounting and inventory functions for

business.

Human Resources Assistant

ST. MARY'S MERCY MEDICAL CENTER, Grand Rapids, MI

1999-2000

Performed customer service functions, data entry, scheduling, explained new

benefits to incoming employees and responsible for the daily mail for the

department. Helped with interviewing process, conducted reference checks

and performed special projects.

Accounts Payable Clerk

AUTOCAM CORPORATION, Kentwood, MI

1997-1999

Responsible for all aspects of accounts payable. Handled invoicing,

customer service, daily banking, check runs, month end paper work, phone

coverage and inventory. Plant expansion added accounts payable

responsibilities for three additional facilities.

Administrative Assistant/Correspondent Post-Closer

HEARTWELL MORTGAGE CORPORATION, Grand Rapids, MI

1994-1997

Prepared files for underwriting, customer service, closing paperwork,

interaction with title companies, special reports, projects as assigned and

company mail. Organized first time home buyer seminars.

EDUCATION

Bachelor of Arts Degree - Mass Communication/Speech

1984-1988

BUENA VISTA COLLEGE, Storm Lake, IA

Medical Transcription Career Diploma: PENN FOSTER CAREER SCHOOL

2008

COMPUTER KNOWLEDGE

MS Word, Excel, PowerPoint, WordPerfect, Access, LexisNexis, Westlaw,

QuickBooks, Timeslips

Contact this candidate