Customer Service High School

Leon Lewis

**** *** ****** *****

Grove City, Ohio

614-***-****

*********@*****.***

Objective: To obtain a position utilizing my customer

service/administrative support experience and be one of the best assets to

the company.

Employment History:

Safelite Autoglass- Seasonal May-August 2009

Claims Representative

. Receive calls from policyholders, insurance agents, and/or auto glass

shops.

. Use Scripted Presentation

. Accurately enter auto glass loss information

. Verify insurance coverage and deductible amounts

. Qualify the damage for a windshield repair or selects the appropriate

glass part for replacement.

. Schedule appointments for service at Safelite store locations, or

contacts non-Safelite vendors to arrange an appointment for the

customer.

Kroger-June 2006 -August 2008

Cashier/Customer Service

. Developed ability to work in a fast paced atmosphere

. Maintained excellent customer relations and developed customer rapport

. Diplomatically resolved customers complaints on as-needed basis

. Ability to work well unsupervised

. Communicate with international and culturally diverse audiences

Education:

Devry University-August 2008-May 2012

Major-Human Resource Management

Franklin Heights High School-June 2008

Office Technologies Tech. Program

. Advanced Knowledge in Microsoft Word and Excel

. Typing Speed (50wpm)

. Data entry into spreadsheets for business applications

. Apply analytical skills in business operations

. Coordinate Travel

. Maintain a records management system

. Perform basic Accounting Functions

. Research General Information

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