Customer Service Insurance Agent

Debra J Fettes

*** ******* ***

Ashton IA *****

Phone: 712-***-****

Email: ***************@*******.***

July 2006- present Owner, Key Solutions Inc, Ashton/Spirit Lake

Virtual Assistant Services - numerous areas of expertise

Home Loan Mortgage Broker

Manage daily operations/compliance

Facilitate and analyze financials from start to finish

Correspond with lenders and customers

Detailed computer operation

Customer Service

Registered Closing Agent

Registered Inspection Agent

July 2007 - present Accountant/Ebel & Heard, CPA, Rock Rapids, IA

Assist in preparation of tax returns

Customer Service

Computer Operation

Monthly business accounting

Payrolls for numerous businesses

Numerous bank statement reconciliations

2003 - 2006 Loan Officer, Frontier Bank, Rock Rapids, IA

Facilitate and analyze financials from start to finish

Customer Service

Licensed Insurance Agent/Sales

Credit card division manager and supervisor

1978 - 2003 Loan Officer, Farm Credit Services, Sheldon, IA

Facilitate and analyze financials from start to finish

Computer management and support to other employees

Licensed Insurance Agent/Sales

Train personnel

Accounting/Operations Dept

Executive Administration Assistant and various Supervisory

positions

Strong customer service, supervisor, financial and computer

skills

Notary Public Iowa and Minnesota

Strong computer and typing skills, multi-tasking, reliable, and self-

starting.

COMPUTER SKILLS

Microsoft Word Microsoft Excel Microsoft Power Point

Microsoft Outlook Calyx Software Internet and Email usage

Quick Books Creative Solutions MIR program

Ultra Tax Financial programs Numerous other programs

Contact this candidate