Customer Service Representative
Resume:
Resume
Ms. Ameachel J. Hall
786-***-**** **** N.W 188 Terrace
Miami, Florida 33055
abi85n@r.postjobfree.com
abi85n@r.postjobfree.com
Objective:
To secure a career emphasizing professional achievement and growth
Professional Experience:
Planning and leader of a team in charge with organizing and coordinating
monthly meetings.
Work Experience:
August 2007 - Present - Teleperformance
Technical Support/ Customer Service Representative
. Receiving inbound calls from customers who need assistance with their
accounts
. Add and/or remove services on the customers' account
. Process payments made to accounts
. Provides customers with valuable information and other services that
sprint offers
. Performs troubleshooting assistance to customers' wireless devices.
October 2006 - July 2007 - Sam's Club
Cashier
. Organized and coordinated the monthly and daily morning meetings
. Organized the cashiers' draws
. Greet and assisted customers with processing orders and account
payments
June 2005 - August 2005 - Walgreens
Cashier
. Maintained the cashier draw and front end of the store
. Greeted customers
. Assisted customers with information on items in the store and checking
the customer out
December 2004 - August 2005 - Precision Response Corporation (PRC)
Customer Service Representative for Direct TV
. Received inbound calls to assist the customer with adding or removing
service on their account
. Sold different types of equipment and services for customers'
television cable services
. Processed payments and provided customers with information pertaining
their account
June 2002 - August 2002 - Miami-Dade County Department of Human Resources
Summer Intern
. Light typing, filling, faxing copying, running errands and performed
related tasks as needed
January 2004 - May 2004 - North Shore Medical Center
Volunteer
. Volunteered services to the Medical Records Manager: Mrs. Kim Lucas
and clinicians with patient's medical files while maintaining the
confidentiality of such files
. Retrieved patients' files for proper billing and medical coding
. Assisted with the organization of the patients' files according to
colors and terminal digital filing
. Faxing, answering the telephone and taking messages
Education:
August 2005 - July 2007 - Tallahassee Community College
Major: Physical Therapy
August 2004 - July 2005 - Miami- Dade Community College
Major: Physical Therapy
Computer and other Skills
. Microsoft Word, Excel, and Power Point
. Familiar with the newer operating system
. Windows XP and Vista
. Strong leadership/organizational skills
. Work well with others
Contact this candidate