Customer Service Manager

Melissa Forsythe

*** * & J Place

Conway, SC ****6

843-***-****

Objective

To obtain a position that will challenge and make use of my abilities, in an enjoyable and

friendly atmosphere that offers room for growth.

Qualifications

*Experience in customer service,cashiering and merchandising

*Leadership qualities, punctual, and friendly, detail oriented

*Member of district board to improve accuracy at Target

Education

Associates of Science Davenport Business College Kalamazoo/MI 6/1989

Employment

Housekeeper Courtyard by Marriott/SC 07/2009 to present

*clean rooms for stay over guest and new guest coming in.

Merchandiser Driveline/SC 02/2008 to 02/2009 *set up new store displays, stocked and

ordered freight

3rd Key Manager Dollar General/SC 11/2007 to 2/2008

*Store opening and closing

*Manage employees

*Store recovery, checking in vendors, resets, signing, making store cash drops and

deposits

Sales Associate Ross Dress for Less/SC 3/2007 to 11/2007

*total store setup before grand opening

*worked in cash office, receptionist, stock, fitting room, service desk, price change,

resets

Instore Support Staff Sears/SC 08/2006 to 3/2007

*all store resets for incoming new product by merchandising guidelines

*set store signage according to guidelines set by store

*performed price accuracy by following headquarters guidelines for pricing

Chef/Pastry Cook Eldorado Café/MI 10/2005 to 8/2006

*cooked variety of foods from breakfast to dinner

*baked assortment of bakery items from pies to specialty items

*cleaned work area to specific osha guidelines

Bakery Specialist Wal-mart Super center/MI 09/2002 to 10/2005

*iced and decorated cakes and cookies

*stocked bakery merchandise

Backroom Team Leader Target/MI 8/2002 to 9/2002

Planogram Team Leader Target/MI 5/1999 to 8/2002

Assistant Receiving Supervisor Target/MI 10/1991 to 5/1999

*in charge of a team of employees to reset the entire store using stats setup by

headquarters

*Leader of the backroom to process backstock and pulls from store reports using a hand

held computer

*Processing all incoming and outgoing merchandise into and out of store

*Leader of entire store for volunteer projects in our community

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