Manager Assistant
Resume:
Doug Richwine
El Dorado Hills CA 95762
abi82p@r.postjobfree.com
Skills : Microsoft Office: Excel, Word, PowerPoint, Access
Windows 95, 98, 2000, XP, & Vista
Macintosh OS7
Visual Basic, C, C++, Oracle 8
Pursuing CompTIA N+ Certification
Experience : Spanish Fly Hair Garage Sacramento, CA
Front Desk Manager 12/05 to Present
. Manages business operations and directed personal service
functions of two salons that gross $1,000,000 annually
. Addressed customer complaints and resolved in a timely
manner
. Maintained inventory and ordered retail stock as needed
E*Trade Clearing LLC Rancho Cordova, CA
Clearing House Representative 12/98 to 12/05
. Compiled settlement data and distributed proceeds
exceeding over $1,000,000 for more than 500,000 accounts in
regards to dividends, stock splits, spinoffs and other
corporate actions.
. Reconciled suspense accounts to maintain a balanced equity
flow.
. Trained and managed numerous associates and acheived
significant improvements in their productivity by use of
inhouse applications.
. Accepted items from clearing houses and transfer agents
that had puysical reorganizations and applied them to
clients' accounts.
. Intiated telephone contact with transfer agents, brokerage
firms and clearing houses to locate missing checks, correct
errors and reconcile differences in records.
MTS Inc West Sacramento, CA
Assistant Manager 10/89 to 05/96
. Supervised all shipments of inventory for 168 Tower
Records stores worldwide on a daily basis.
. Maintained accounts of all national distributors and
publishers of over 25,000 publications and periodicals.
. Supervised the day-to-day operations of 28 employees
Education : MTI College of Business & Technology Sacramento, CA
AAS Application Development 02/98 to 12/1999
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