Udama R. Tucker

*** ******** *****, **********, ** 35811 ~ 786-***-****~ abi7z9@r.postjobfree.com

Manager

Responsible for the development and performance of all sales activities in

assigned markets. Staffs and directs an Account Executives and Case

Managers and provides leadership towards the achievement of maximum

profitability and growth in line with company vision and values.

Establishes plans and strategies to expand the customer base in the

marketing area and contributes to the development of training and

educational programs for clients and Account Executives.

WORK HISTORY

2007- Current Processing and Purchasing Manager: Peachtree

Financial

6/08 to Current Purchasing Manager

. Manage staff of 23 Account Executives/ Case Managers) in accordance

with company policies and procedures.

. Insures that all Account Executives meet or exceed all activity

standards for prospecting calls, appointments, presentations,

proposals and closes.

. Delegate's authority and responsibility with accountability and follow-

up.

. Sets examples for Account Executives in areas of personal character,

commitment, organizational selling skills, and work habits.

. Responsible for the performance and development of the Account

Executives.

. Prepares action plans by individuals as well as by team for effective

search of sales leads and prospects.

. Manager 5 Case Managers to assure pipeline efficiency

. Maintains accurate records of all pricings, sales, and activity

reports submitted by Account Executives.

. Manage the operational and fiscal activities of the department.

. Plan and develop systems and procedures to improve the operating

quality and efficiency of the department.

. Responsible for hiring, training, and coaching employees

. Plan and implement marketing strategy, including advertising and PR.

. Attend National Attorney Conventions to promote Peachtree's products.

8/07 to 6/08 Processing

Manager

. Manage Team of 6

. Check database to verify paralegal and attorney case information is

accurate and within guidelines.

. Manage, organize, and update relevant data using database

applications.

. Administers the preparation of new contracts, as well as the policies

and review of contracts related to the purchase or sale of products

and services

. Ensures contractual agreements comply with legal requirements, as well

as Peachtree's needs, policies and procedures.

. Assist clients, attorneys and paralegals in interpreting contract

terms and conditions.

. Once executed contract is received contract is checked for accuracy

and prepared for funding.

. Create financial and statistical tools and reports using spreadsheets.

. Communicate and provide information by relevant methods internally and

externally to assist and enable organizational operations and

effective service to connecting groups.

. Analyze and interpret financial statistics and other data and produce

relevant reports.

. Monitor performance (in relevant areas) according to agreed standards

and take necessary action to communicate/advise/assist according to

performance levels.

. Manage departmental performance against agreed targets and budgets,

and within policies and standards.

2005-2007 Funding Specialist: Affiliated Financial

Corporation

. Review and process new funding accounts for automobile financing.

. Verify customer income documentation

. Prepare new contracts, as well as the policies and review of contracts

related to the purchase or sale for automobile loans.

. Ensures contractual agreements comply with legal requirements, as well

as Affiliated needs, policies and procedures.

. Resolve routine issues including, but not limited to the following:

child support liens, bankruptcies and judgment liens.

. Resolve vehicle disputes; Execute closing actions to ensure a timely

and effective closing process

. Maintain a high level of customer service by being proactive in

communication with customers, and Finance Managers.

. Verify employment, residence, insurance and interview customer to

assure satisfaction.

2003- 2004 Custom Finance Specialist: Eddie Wiggins GMC,

Pontiac, Buick

. Accumulate information, highlights features, and demonstrates vehicle

operation comparing and contrasting competitive models; inspecting

automobiles.

. Develop buyers by maintaining rapport with previous customers;

suggesting trade-ins, greeting drop-ins, responding to inquiries;

recommending sales campaigns and promotions.

. Qualify buyers by understanding buyer's requirements and interests;

matching requirements and interests to various models while building

rapport.

. Demonstrate automobiles by explaining characteristics, capabilities,

and features; taking drives; explaining warranties and services.

. Closes sales by overcoming objections; asking for sales; negotiating

price; completing sales or purchase contracts; explaining provisions;

explaining and offering warranties, services, and financing; delivers

automobile.

. Structure deals in accordance with lender and dealership guidelines

2001- 2003 Loan Officer/Underwriter: Triad Financial

Corporation

. Ensures the required data from credit applications are processed in

the automated credit system.

. Verify applications to ensure that the information is complete and

accurate.

. Review and evaluate documents to assure if applicant, automobile, and

credit conditions meet

business unit standards.

. Within limits of the position, decides acceptability of the credit

applications based on evaluation. Provide rationale to support all

decisions.

. May provide auto dealership with alternative payment options.

. Present conditions of approval to dealer who presents it to the

applicant for acceptance.

. Receives internal and external customer inquiries and requests via the

telephone or written documents, reviews necessary data stored in the

computer system or in storage, and provides timely verbal and/or

written responses

. Started with Triad as a Funding Specialist promoted after one year to

a Loan Officer/Underwriter

2000-2001 Funding Specialist: Affiliated Financial

Corporation

. Please see job description above.

EDUCATION

Diploma, Miami Carol City Sr. High, 1993

Current, University of Phoenix[pic][pic][pic]

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