Margaret A. Kimball

**** ********* **, ****, ******* 32571

E-mail: abi7z4@r.postjobfree.com

850-

***-****

Skills/Equipment: Use of copier, fax machine, 10-key adding machine and

computer, programs include the following: practice partner, horizon,

context, word, power point, excel. Skill in dealing with interpersonal

issues and customer relations. Ability to handle multiple priorities at

once with minimal supervision. Ability to comprehend and follow written and

verbal instructions. Ability to organize and communicate clearly. Ability

to maintain confidentiality of patient and employee information

Experience:

Nov' 09-present Medical Center Clinic, Pensacola, Fl

Patient Service Rep, Rheumatology

Work in a 5 provider office, with over 600 patients weekly. Duties include

schedule patient appointments within the prescribed protocol. Prepare

charge tickets for the next day appointments. Verify all necessary referral

and authorization information is in place prior to the appointment. Check-

in patients, obtain pertinent information, copy and scan insurance cards as

applicable, provide new patient forms, etc. Verify and update demographics

and insurance in the practice management system at each patient encounter.

Notify clinical staff patient has arrived and provide nurse with

appropriate documentation and information for the visit. Collect all co-

payments, deductibles and other monies owed at the time of service. Follow

established protocol for receipt writing, cash collections, and nightly

deposits. Complete deposit log at end of each day. Check out patient

according to office protocols. Answer telephones promptly and in a

professional manner according to MCC customer service standards. Review

all charge tickets and resolve any incomplete items. Maintain a 'check and

balance' system by comparing charges to daily physician schedules. Manage

schedule to ensure maximum utilization of available time slots. Utilize E-

file Share, processing each referral according to office protocol. Verify

patient appointment via telephone minimum of 2 days prior to patient

appointment. Comply with MCC policies as directed, carrier policies, and

other protocols associated with the medical practice. Prepare all

pertinent information for scheduled appointments, according to protocol.

Entering charges, payments, and balancing the day in the computer

Jan '06-Jun'08 Complete Music & Video, Pensacola, Fl

Management

Responsible for the overall operations, interviewed, hired, supervised and

trained staff. Accounts receivables and payable. Weekly payroll for all

employees. Acquired new customers, individuals sales by marketing to key

wedding coordinating facilities. Visited offices weekly from Mobile to

Destin. Attended marketing meeting for several organizations to

accomplish a successful bridal show, which gave us on average 250 contracts

for the calendar year.

Dec 04-Oct 05 US Naval Base, Human Resource Department, Guantanamo, Cuba

Human Resource Assistant

Serves as an HR Assistant for foreign national employees employed in

Guantanamo Bay, Cuba. I provide assistance on the staffing, classification

programs. Receive SF52's, issue certificates to Managers. In process

selected employees and input actions into MODERN. Maintain and provide, to

foreign national employee, services to include WGI's, promotions, pay

adjustments, order requests for semi annual and space-required travel.

Processes non-U.S. loans and a variety of other special services. Conducts

all related research, and prepares accompanying correspondence and reports.

Provide service to local hired family member employees and CONUS hire

civilians to include verifying permanent change of entitlements and issuing

orders request for PCSing in or out of Guantanamo, Cuba. Establishes and

maintains OPF's. Assists Specialist in providing support to serviced

organizations.

2004-Dec 04 US Naval Hospital, Fiscal Department, Guantanamo, Cuba

Accounting Technician

75% Distributed and received the civilian time cards for GS & foreign

national employees. Reviewed time for accuracy, entered time into SLDCADA

and ensured it flowed to DCPS. Prepared time and attendance journals and

reconciled with payroll journal. 10% provided travel accounting and

services, issued travel orders, made hotel and car reservations. Processed

travel claims. Created and maintained travel log. Obligated money to fast

data and reconciled in the STARS system. Prepared travel database, and

reports. 7% accepted payments, and posted to the patients accounts. Filed

insurance claims. Followed up with insurance companies on claims filed.

Reconciled monthly medical service accounting in CHCS system. 2% orders and

receives supplies through DMLSS for fiscal and business offices. Very

knowledgeable of payroll time issues, sick leave, annual leave, etc.

5%maintained files on 78 civilian employees.

Nov 02- Jan 04 Pensacola Guarantee Mortgage/Independent Mortgage

Loan Originator/Sales

Acquired new customers, individuals as well as Realtors. Daily visits to

realtor's offices to obtain new clients. Attended marketing meetings and

special events to assist in gaining new clients. Worked with several

lenders on a national basis. Averaged $500,000 monthly home mortgages.

Apr 97- Nov 02 Sears Home Improvement Products, Pensacola, Florida

Office Coordinator

Involved in sales and production operations of various home improvement

products. 75% of time spent announcing jobs, taking applications, scoring

applications, processing new hires. 5% Additional responsibilities include

utilizing computer skills for numerous tasks such as excel reports,

inventory, and PowerPoint presentations for meeting. 20% Maintained

customer folders for work purchased through Sears. Issued sub-contractor

checks. Responsible for coordinating quarterly meetings for presentations

on training subjects. Re-wrote the standard operating procedure for the

office coordinator position. Help set up new office location, move, lay

out, and other services required in a move.

1998-1999 Christmas Around the World, Pensacola, Florida

Sales Representative

Planned and coordinated promotional events at which clients were introduced

to-and sold-numerous items. Recruited and trained new sales

representatives.

1994-1996 NationsBank, Camp Zama, Japan

Customer Service Representative/Teller

Assisted customers regarding account and loan processing. Maintained

automatic teller machine. First employed as a teller, and then received a

promotion as Customer Service Representative.

1992-1993 Formu-3 Weight Loss Center, Pensacola, Florida

Sales Manager

30% Maintained daily operations & inventory control. Managed six employees.

50% Hired, trained and programmed each employee in the payroll system.

20% sold the weight loss programs to a wide variety of businesses and

individuals. Responsible for creating personal ad for local radio station.

1990-1991 Heartland Heath Care, Jacksonville, Florida

Medical Records

Organized Medical Records Department for a physician medical clinic of

twenty employees. Utilized computer skills and coded medical diagnosis on

patients. Established and maintained rapport with the physicians.

Performed weekly and monthly audits. Controlled inventory and purchased

medical supplies.

Education: Pensacola Junior College

Photographing people with your Digital Camera 3.5 GPA

Lacrosse University, Madisonville, Louisiana

Master of Arts Degree, Currently, Major: Human Resource

Management

Bachelor of Arts Degree, 2001 Major: Business Administration

3.17

St. Augustine Technical Center, St. Augustine, Florida

Licensed Practical Nurse Degree, 1989

Orange Park High School, Orange Park, Florida

High School Diploma, 1987

Comments: Involved in Rotary clubs, BNI, Coordinated and supervised a

volunteer program to help create a community park. Attributes

include being highly motivated, and with strong multitasking,

organizational, and customer service skills.

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