Customer Service Health Care

Emma Gallucci

*** ***** ** **** *** 630-***-****

Apt. # 1305 Atlanta, GA 30308

abi7yu@r.postjobfree.com

Objective

To obtain a career which utilizes my skills in communication, customer

service, and organization so I may increase productivity within the

company.

Education

University of Illinois at Graduated May 2010

Champaign-Urbana

Major: Psychology; Minor: Sociology GPA: 3.24/4.00

Related Coursework:

Industrial Psychology Business Communication

Social Psychology Intro to Computing with Application

Public Speaking to Business and Commerce

Experience

Panera Bread June 2009 - Present

Customer Associate

. Worked as a cashier and barista. Tasks include working closely with

customers to ensure they get the speed and quality of service that

reaches beyond their expectations. Also, greeting and conversing with

customers at the register and in the dining room to create a warm and

welcoming atmosphere.

University Dining Services February 2007- August 2009

Student Employee

. Worked in various positions doing tasks such as food preparation,

stocking, cleaning, and responding to students' needs.

V3 Companies' Natural Resources Summers 2005-2008

Division

Wetland Planter/Intern

. The purpose was to restore and create wetland habitats

. Tasks include planting and appropriating different species of plants

in areas that range in water depth, shade, and land elevation. Also,

to maintain the wetland we have such tasks as fencing, placing

irrigation blankets, and irrigating.

. Lead and worked alongside coworkers and found efficient ways to get

the job done.

Coordinating Action for Children's Health Care (COACH) (volunteer)

. Worked closely with children of various disabilities while assisting

the nurses in certain tasks, including feeding and playing with the

children.

Hessed House (Homeless Shelter) (volunteer)

. Volunteered on some weekends. Tasks included organizing the pantry,

and serving food to the homeless.

Skills

Communication Customer Service

Microsoft Office Applications Type 50 wpm

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