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Customer Service Manager

Location:
Port Saint Lucie, FL, 34953
Posted:
August 15, 2010

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Resume:

CATHERINE ZIELINSKI

772-***-****

*** ** ***** ****., **** St. Lucie. FL. 34953 abi7xg@r.postjobfree.com

Professional Profile

• •

Daily Operation/processing postage Data entry

• •

Interviewing/hiring/training Internet Skills

• •

Follow-up/completion of claims Typing 70 wpm

• •

Filing/Faxing Customer Service

• •

Order processing Inventory Control

• •

Medical Transcription Communication with parents

• •

Word processing Private Tutoring

• •

arranging appointments Classroom organization

• •

Maintaining ledgers Development/implementation of

• lesson plans

Payroll

• Bachelor Degree (Elementary Ed.)

• Compose/organize correspondence

Angleton Christian School, Angleton, Texas

8/2009 - present

First Grade Teacher

Achievements:

• Promotion of class of 10

Responsibilities:

• All classroom responsibilities

• Classroom organization

• Safety and well being of students

Substitute Teacher/tutor

8/2008 -8/2009

Responsibilities:

• Curriculum

• Time organization

• Billing

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CQwik Pack & Ship, 3209 SW Port St. Lucie Blvd, Port St. Lucie, FL

6/2001-7/2008

Manager/owner-operator

Achievements:

• Successful increase in client base

• 30% increase in revenue per year

• Community support

• Return of five times the investment

Responsibilities:

• Inventory/Stock

• Bookkeeping

• Faxing/phones

• Processing of postage/maintenance of meter

• Processing of shipment invoices

• Claims

• Cash Register

• Hiring/firing

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Education

Florida Atlantic University, Boca Raton, FL

Bachelor of Arts

Graduation 12/1996



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