Customer Service Sales

Julie Lynn Stence

• **** Millenium Drive • Cedar Falls Iowa • ***********@*****.*** • 319-***-****

Education and Training

Fort Madison High School May 2003

LPN Degree May 2005

Indian Hills Community College

Associate of Arts Degree May 2006

Southeastern Community College

Bachelor of Arts December 2008

University of Northern Iowa

Professional Experience

Manager

Tanworld April 2009-Present

A tanning salon with 5 employees

Managed store making goals and helping the other tanologists make their goals also, by

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coaching them and group selling.

Making sure that the duties cleaning and customer service standards were set high and

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being met.

Dealt with unhappy customers and worked to make them happy again.

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Sales Leader July 2008- March 2009

Bath & Body Works

A mall beauty store with 15 employees

• Manage segments and the workers during those segments. Helped ensure good customer

service was given and coached and helped associates sell beauty products.

• Increased sales by working hard and setting the goals high for others while working.

• Lead floor sets when new product would come out and in charge of visual standards.

Additional Experience

Hostess, Pump Haus Bar & Grill, Cedar Fall, IA. August 2007- August 2008

Lucid Night Club, Cedar Falls IA May 2008-July 2008

Sales Associate, Bath & Body Works, Waterloo, IA. May 2007- July 2008

Waitress, Maid-Rite, Burlington, IA. June 2005- August

2006

Tee-Time keeper, Burlington Municipal Golf Course Burlington, IA. June 2005- August 2006

Sales Associate, Blockbuster, Ottumwa, IA. January 2004- August

2005

References available upon request.

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