Manager Sales
Resume:
Donald F. Sutherland
Mount Morris, NY 14510
Objective: To secure a position in security and customer
service.
Professional Experience:
December 2009 to present Photographer Owner/operator
Hoofhearted Productions.com
Attend, market and photograph events
Sales promotions
Graphic design
Large and small format printing
November 18, 2002 to December 2009 Transportation Security
Officer
McNeil Security
Under private contract for the
Transportation Security Administration
Performing security screening at
The Greater Rochester International Airport
Performed screening measures on all property and persons flying
commercially
Operated Rapiscan and Hyman X-ray machines.
Sampled and analyzed explosive trace detection
Performed hand held metal detector procedure on passengers
Trained in Behavior Detection and Observation
Maintained Egis Explosive detection machines
Maintained a proactive weekly training regimen
Coordinated new officer training in all areas of operation
May 20002 - November 2002 Parking Enforcement Officer/
Dog Control Officer
Geneseo Police Department, Geneseo, New York
Enforcement of parking laws of New York State and village ordinances
Responsible for maintenance of parking meter system
Patrolled streets of village and town
Conducted investigations in cases of animal cruelty, neglect and nuisance
Maintained case files for repeat violators
October 2001 - January 2002 Plain Clothes Detective,
The Bon Ton
Market Place Mall, Henrietta, New York
Monitored CCTV systems for shoplifters
Made apprehensions of shoplifters
Maintained store security protocols
Provided escort for banking requirements
Coordinated closing and alarm procedures
Maintained written reports of apprehensions
Responsible for monthly quota of apprehensions
Coordinated internal investigations and audits
September 1999 - July 2001 Safety and Security
Officer, Lycoming College
Williamsport, Pennsylvania
Enforcement of state and local laws in accordance to college policy
Maintained a liaison with local law enforcement
Maintained accurate notes of incidents
Provided oral reports as necessary
Provided testimony in criminal trials
Investigated complaints and allegations
Patrolled campus area via foot and vehicle
Inspected campus buildings for safety violations and problems
Conducted parking enforcement
March 1997 - August 1 Store Manager, Rent-A-Vision
Mechanicville, Schenectady, & Amsterdam, New York
Maintained and analyzed monthly and quarterly projections of profit/loss
margins
Drove sales through promotions and team motivation
Coordinated shift assignments
Conducted collections on delinquent accounts
February 1995 - September 1996 Front End/Receiving Manager,
Toys "R" Us
Albany & Kingston, New York
Performed cash control and accounting
Initiated institutional sales marketing
Performed shrink analysis & control
Audited cashiers on a daily basis
EDUCATION
Genesee Community College
Major: Criminal Justice
Two semesters completed
GPA 4.0
Lycoming College
Major: Criminal Justice
Six semesters
Degree not completed
ADDITIONAL TRAINING/CERTIFICATION
Graduate of New York State Peace Officers Academy, 2002
Completed NYS Article 35 Use of Force
Completed 47 hour Firearms Certification
New York State licensed Security Guard, 2001
Trained in CPR, AED, and First Aid
Graduate of the LIFO Diversity Training
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