Katie Freeman
**** * ***** *** ***** ~ Columbus, OH 43204
740-***-**** ~ abi7qv@r.postjobfree.com
EDUCATION
Ohio University Southern Campus, Ironton, OH
Associates Degree in Applied Business, April 2009
Emphasis in Business Management Technologies
GPA: 3.58
Certified in Real Estate Law, Appraisals, Practices and Principles, and
Finance
WORK EXPERIENCE
Kirkland's Home, Hilliard, OH
Assistant Manager, September 2009 to Present
. Directly manage employees
. Assist in hiring and training new employees
. Assist in planning and executing merchandising campaigns
. Maintain a comfortable and inviting atmosphere for customers
. Communicate clearly with employees in both written and verbal
mediums
Quality Care Nursing Services, South Point, OH
Office Manager, August 2008 to September 2009
. Maintain clear lines of communication between Quality Care
and its sister company, Health Management Nursing
. Assist in arranging and maintaining employee schedules
. Maintain customer satisfaction by completing up to 20 quality
control calls per week
. Work directly with patients in assessing needs and concerns
. Keep a professional attitude with clients and employees
. Maintain patient confidentiality
Health Management Nursing Services, Proctorville, OH
Filing Secretary, March 2007 to August 2008
. Answer calls from customers as well as make calls to
employees to communicate schedule changes
. Organize and maintain client files, always keeping
confidentiality a priority
. Schedule client appointments
COMPUTER SKILLS
. Microsoft Word
. Microsoft Excel
. Microsoft PowerPoint